Hotéis em Province of Prato com Airport pickup service

We were hosted for work reasons ,the clean place,the excellent food and very pleasant masters.Located just a few steps from the small center.Accompanied by their high-level restaurant(autonomous structure)!

I visited here with a group to see the Puccini Opera Festival. The hotel is spotlessly clean with lovely staff and a great pool. Breakfasts were excellent - wide choice, fruits, cooked eggs, meats etc and plenty of it. My only cavil was with the first set evening’s meal - a miserable chicken leg and a few chips. However our tour guide did complain and the second set meal was excellent. This complaint seems to have been given before - and not always heeded. Villa Capuggi is such a nice hotel that I wonder why they stint sometimes - even though the cost of living crisis impacts here too. Just a little more luxury and this would be the perfect Italian hotel.

A relatively old hotel that has most of the amenities that one might expect. The room is relatively clean. The door requires old-school key to enter (which is attached to a golf ball) so you might want to leave it behind at the hotel reception each time you head out if you do not have the pocket for it. Breakfast is the typical continental European stuff, so nothing exciting to write home about. You could always skip breakfast at the hotel and head to the old part of Prato for breakfast at a cafe instead. It is about 10-15 minutes walk. Having said that, the hotel breakfast is decent, so make your decision according to your personal requirement/preference. The main gripe I had was that the powerpoint in my room (not sure about other rooms) was of the smaller holes instead of the larger standard European holes. Those who have been around Italy would know what I'm talking about. Basically there is the old Italian powerpoint which look almost exactly the same as the current standard European powerpoint with the two round holes, except they are smaller than the current standard size. So keep this in mind.

It cannot be called a 4 star if the cleaning is poor to say the least. As soon as my son entered the room he found a hair on the bed, I went to flush the toilet and the lid fell on my feet, the inside of the shower was full of dust that had accumulated for months and finally (shame I didn't take a photo) the roof near the air conditioner vent was the color of soot. Not to mention the obstacle jumping we had to do in the morning to get out of the room. No it is definitely NOT a 4 star.

The hotel was very clean and comfortable. Staff were friendly and helpful. Breakfast was good, typical continental breakfast but with lots of choice and some hot options too which was nice. Rooms facing the road are a little noisy but that's not the fault of the hotel. Nothing some ear plugs didn't fix! Would definitely stay again.

Chiamo l'hotel nel giorno 21 maggio chiedo informazioni e prenoto una stanza ,richiamo l'hotel per la conferma mi dicono prenotato e che il costo era di 45 euro a notte e di venire in hotel entro le 22 per il check in . Li richiamo il giorno del check in per dirlo che alle 22 ero in hotel ,mi risponde l'operatore con veemenza ,arroganza e maleducazione e mi dice che non risulta nessuna prenotazione mi riattacca il telefono ,al che io richiamo l'hotel toscana dopo pochi minuti per chiedere spiegazioni (visto che la prenotazione era stata effettuata e che l'operatore mi aveva detto dettagli quali prezzo tipo di stanza e orario check in ) nel l'ultima chiamata mi risponde sempre il solito operatore al che gli ridico della mia prenotazione con tutti i dettagli ,sapete lui cosa fa ? Mi riattacca il telefono in faccia assurdo..... Chiudo dicendo a tutte le persone che vedranno questa recensione di non prenotare mai in questo albergo . Chiudo scrivendo una parola e solo una . VERGOGNA ...........

Check in was not good. Despite pre-paid the room, at check in they wanted to charge me again and worst of all at the room rate was double what I have booked. They only accepted I have prepaid when I managed to produce the evidence (print out of my booking). Eventually I was told they had mistaken me with another customer with the same name. It was very uncomfortable experience. But to be fair, during the rest of my stay, the staffs were all very friendly.

I stayed in this hotel only one night, together with my family. Careful and available staff, the environment is clean and well maintained. We stayed in a four-room, wide and comfortable room. The occasion of my stay was not for tourist reasons, but the location is good for those who wanted to visit the surroundings of Florence (a close to the medic Villa of Poggio in Caiano) and the Florentine hills.

It is very difficult to write a review of this place, because it was chosen for me as part of a tour and not by me. The hotel itself is lovely, the staff is very friendly and attentive and obviously the spa services are a treat. Loved the spa pool itself after a day of sight seeing. My only drawback, as it is with most hotels these days, is that they use very firm mattresses and theirs killed my back. I wish hotels offered different types of mattresses per floor and gave you a choice. If you were looking to stay off the beaten path, then Porretta Terme could be a good choice: it's a very quaint little town along the Reno river with a variety of shops and restaurants and has some great street art. Having said all this, as a person who was in Italy for the first time, I found that staying in a place that was about a hour and a half away from both Florence and Bologna by both car and train to be a little problematic, especially when there is a high speed train between Bologna and Florence that only takes a half hour. I felt a bit trapped staying so far outside the cities and would have stayed in Bologna if I had it to do over again. I find it's better to stay in a central city and travel outside of it than the other way around. But a more seasoned Italy traveller might prefer Porretta Terme.

PULIZIA accettabile ma non super. Entrando nella camera (numero 126) ho subito avvertito un forte odore di chiuso e quindi ho aperto la finestra per fare arieggiare il locale. I segni dell'usura erano molto evidenti, sui mobili e sui pavimenti. Ho tolto subito il copriletto trapuntato e l'ho adagiato sul secondo letto che non ho usato. Chiudendo le finestre, pur essendo al primo piano, non ho avvertito i rumori dalla strada e fortunatamente non ho avuto vicini chiassosi. Nel frigobar erano presenti un po' di bevande a costi accessibili. La COLAZIONE era essenziale per un 4 stelle. Salato: 3 tipi di affettati, uova strapazzate, wurstel, insalata e pomodori. Dolce: due tipi di torte, brioche, fette biscottate, yogurt, miele, marmellate, frutta. PERSONALE cortese e professionale.