La Grange des Pères

It locates in a small suburb, quite and fresh air, yet it is only 10 minutes to town.

Did not know they had a washer/dryer on premises under 3rd last night there. I was able to use coins to pay but for some reason the tap to pay would not accept my credit card. All other pay stations in Italy and France did so it might be something on the machine itself. Fortunately I had coins.

We booked a room in this hotel in Annecy via *******, and the listing clearly stated that the room had air conditioning. Upon arrival at 11:30 PM (as previously agreed), we found out that there was no air conditioning at all, despite it being explicitly mentioned in the booking. We messaged the receptionist, who admitted in writing that our room did not have A/C, and blamed us, saying we “didn’t book properly.” This was completely unacceptable, especially considering we had a screenshot of the booking that clearly included air conditioning. We contacted ******* support, and they confirmed the room was supposed to have A/C. Yet the hotel refused to provide any refund or alternative solution. Earlier that day, we had informed the hotel we would arrive around 10:30 PM. The receptionist simply replied asking us to message him 30 minutes before arrival – which we did. However, when we arrived, he complained about our late check-in, even though we followed his exact instructions. I never had a problem like that in any hotel or AirBnB I stayed in in my entire life. This was a deeply disappointing experience: false advertising, unprofessional attitude, and zero customer care. Not recommended for anyone who expects transparency, reliability, or basic respect as a guest. We will continue to ask for a refund via the best Consumer Rights channels available.

Absolutely fantastic! We shall go again!!

Management could be more available Firstly, you need a car,no shops nearby, the bus doesn't run on a sunday Don't lose your key as the manager doesn't answer the phone Rang at 15:00; and no one could come out until 17.30.I was a manager of 200 apartments,on 24 hr 7 days a week I came out to guests at midnight and waited 2hrs for either the police or locksmith to arrive Therefore I was not content with this service. The agent who met me was polite and thorough. The agent who came out was polite and friendly The apt:the kitchen cupboards were high and difficult to reachķ the plates.Excellent shower and bathroom.

Clean tidy slight hiccup in owner being at another property soon fixed

Don’t book if you do t have a car.Great if you do! Cannot fault the apartment although we only 1 cup and they could be more generous with the tea and coffee. This is not accomodation for people without cars.no cabs and the station too far. The bus service is good but you have no idea where it is as no communication/maps given

Great stay!! The place is beautiful. The apartment was really confortable. We were party of 4, and really enjoyed the space of the room. My only comment would be to have a small store for things like salt o oil, to be able to cook on the kitchenette. Other than that, the stay was awesome

Top