Banyan Tree Tamouda Bay

酒店非常美，建築物的光影設計很美，酒店環境很美，服務很好，早餐豐富，房間很好

酒店硬件不錯，餐廳服務特別好，有很多帥氣美麗的小哥哥小姐姐。小缺點是房間水很少，打了2次電話也沒送來。mini bar是空的，check in和check out因為攜程的問題，都在大堂等了2個多小時，期間也沒有水喝。下次會考慮專門過來度假。攜程真的是沒法評價，我全款預付過的訂單，到酒店説攜程沒付款，我先付了按金入住，然後打電話給攜程處理，晚上攜程發消息告訴我處理好了，check out時退按金就行。我再次和攜程確認，希望他們核實好，不要再出問題。攜程網上承諾説沒問題。check out時酒店還是説沒收到付款，就這個問題我在大堂待了2、3個小時。期間還得知攜程是發郵件和酒店溝通，就很無語。最後攜程給了500代金券表示歉意。但是我想説我更希望旅行愉快，500元對我也沒有意義，因為這個問題，旅行計劃打亂，本來想退房當天開車到拉巴特還能逛一會，最後到了拉巴特酒店已經下午6點了。

別墅大住的很舒服，環境不錯，服務很好，就是早餐樣式少味道難吃

酒店比較舊了 服務前台還不錯客房服務很一般

I had the most amazing time here. The villa is beautiful, it’s always kept clean by great house keeping. The staff 11/10 amazing amazing. The front desk is on another level especially Nouhaila. She guided my whole trip with elegance. The golf cart drivers are always kind and welcoming.

Staying at banyantree for a few nights … stunning hotel very beautiful grounds All the staff are friendly and try to make the stay as enjoyable as possible. Gym is good, spa is great … having a great time. I recommend to anyone in Morocco even if it’s for a weekend to come to this tranquil hotel

The rooms were clean. Service was prompt. Food at the three restaurants (Thai, Moroccan, and international) was phenomenal, including breakfast. The private pool and outside area were gorgeous. I’ve been to several 5-star hotels and this is by far the best I’ve been to. From the moment that I walked in, I received excellent service. I wish I could remember everyone’s name to acknowledge everyone’s efforts, but I’ve forgotten a few of them. I had many concerns as a solo female traveler. During my first few days in MoroccoI, I had several issues with people trying to scam me and deal dishonestly with me. When Hassan from the front desk learned about this, he went above and beyond to ensure my safety with my drivers, guides, and anyone else. Any problem I had, Hassan assisted me without hesitation. I really felt lke staff at the hotel cared about me enjoying my stay as well as my well-being. The other staff in reception were also helpful when I had problems, including Rahima, who immediately assisted me in the middle of the night when I had an issue in my room. Tarik from housekeeping also offered me advice on staying safe in Fes as well. I was able to communicate with a few of the staff as well as their hotel’s driver in Spanish which made the experience more enjoyable. My stay at Banyan has certainly raised my standards for every other 5-star hotel I stay at. I recommend Banyan Tree to anyone coming to Morocco. It is worth every penny.

Had an amazing Stay in this hotel , very friendly & professional staff , private beach access , spacious & clean villa …. Everything was on point . Especial thanks to Mrs Rachida & Tarik HK . It’s so far , the best place to be in north of Morocco . Highly recommend it whether with family or friends .