Usuário convidado
6 de julho de 2023
My wife and I had a horrible experience at this hotel that forced us to reduce our anniversary stay from four nights to two nights. I would unequivocally not recommend this hotel to anyone. Multiple factors drove our decision to leave early, including: 1) Poor hygiene - upon our arrival, we found our sheets were ripped and chip crumbles were sprawled all over our bed. The room clearly hadn’t been cleaned. What was more concerning? Our bed had ants on it, there were worms in the room and spiders all over the ceiling. We couldn’t sleep at night and we dreaded the idea of returning to our hotel every night 2) Proximity of our room to the hotel - we were placed in a room that was at least half a kilometer from the hotel entrance and down a series of windy unpaved stairs. On the way up from check out, the hotel only sent one person to pick up our three bags. My wife and I picked up the rest, even after we said we’d pay for pick up. The path to our room and hike up was downright dangerous 3) Recycled breakfast - if the above doesn’t deter one from staying here, perhaps the recycled breakfast will. They serve up yesterday’s dishes to guests every morning. We didn’t have an appetite to indulge in food at any point 4) Location of the hotel - it’s very far from anything worth seeing in Amalfi and you most definitely won’t want to spend time at the hotel given the above To top things off, the hotel coerced my wife and I to pay at the end of the stay in spite of the fact that we’d already paid online with ***********. We effectively paid for 8 nights instead of the two that we’d stayed and the four we intended to stay for. The hotel receptionist (also the restaurant manager) would not let us leave until we paid and refused to call *********** to help see things from our perspective. Overall, this is a hotel that clearly originated as a restaurant and has limited familiarity with the basic requirements of how to operate a hotel (cleanliness, service, resource requirements, guest safety). It was our worst ever hotel stay. A stay here will surely sour any trip you take to this beautiful part of the world. Please avoid it at any cost.
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