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5 star

Hotel U Prince Prague by Bhg
4.3/5111 avaliações

Hotel U Prince Prague by Bhg

Old Town Prague|0.33km de Old Town
Booking from 14/02/2023 to 21/02/2023 for 4 people in BHG APARTMENT We overnight stay in APARTMENT 2 and on 20/02/2023 (dd/mm/yy) from 2 p.m. the water felts in our apartment so we had unease about hygiene and services (cooking included). We talked with reception and they said that we had to wait. At 6 p.m. we called again the reception to search for more information and we waiting until 7:30 p.m. They called us and said that finally we’ve been change our apartment with another. We were really tired (in order to not having a place were we could relax ourselves for hours before go out again in the night). So on, the other apartment was far from the first hotel; far from the central place (OLD TOWN SQUARE) where we want to overnight stay and of what we payed; and it also was in a place not really quite. The apartment was really bad, doesn’t respect the standards of a 4 stars hotel because it was really dirty, smaller, fetiscent and with no services (bidet, terrace, hob, oven…). We hadn’t a room from 2 p.m. if we liked to have a shower, we couldn’t! It was 9 p.m. and we really don’t even know where we had to sleep, where we had to go to the toilet and where we had to put our 6 luggage! The girl who stayed at the reception, Tatsiana, (and her manager too) propose us to have the night free and stay in that bad apartment, and also they will give us a voucher from 200 CROWN (exactly 8 euros) so on we could spend it for a dinner in the terrace with a special sit to admire the view! For what? If we’ve accepted, where we’ve to sleep? Certainly not in that dirty apartment! Obviously we said no and reject her propose (you can’t buy people with money or offer them a voucher from 200 crowns, when they are telling you that don’t have a place to overnight stay!) Over that, she told us that she was already called others hotels looking for a room, but they were all full! And also their sisterhood hotel and their presidential rooms was full! That’s no possibile! There are so many hotels near by Old Town Square! And a real hotel can’t be full on a Monday in February! Hotels always have a spare rooms! After 30/40 minutes a man come to us telling that they found a room in another hotel who was 2 minutes from “Hotel U Prince”! Weren’t it all full?! It was 10 p.m and we were really mad, tired and we couldn’t enjoy our last night in Prague! Leave and learn. I will never recommend this hotel.

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Grand Hotel Praha
4.1/5101 avaliações
Old Town
Advantages: The location is just opposite the Astronomical Clock. The decoration was not bad, giving a discount card for 15% of the three restaurants downstairs. Disadvantages: Very fatal flaws are particularly noisy! ! ! My friend and I lived on the second floor 220 on April 20th. Every night, people were very loud and noisy, talking, the sound of pedestrians passing by on the street, the crash of the dishes downstairs, and the conversations on the terrace. It is clear that even the smell of the restaurant downstairs can be smelled. There was no sound insulation in the window. We didn’t fall asleep until two o'clock in the night. We could only go downstairs to find the front desk staff. The hotel staff knew that there were frequent complaints from the guests, but we did not fulfill any obligation to inform before we booked and checked in. In the face of our complaints, the staff did not find the source of the noise and did not take any other measures. Just provided us with earplugs. We asked for a change of room and did not receive a response. As a hotel, the most basic function is to provide guests with a quiet and comfortable sleeping environment. However, the experience of staying at this hotel is very poor. My friends and I have not slept almost all night, and we have to catch the train early the next morning. It leads to our physical and mental fatigue. We don't know if there is such a situation in this room where we only live or in every room, but in our experience, it is highly recommended that you set this hotel!
Gorgeous Prague Rooms
4.2/583 avaliações
Old Town
Stayed for 3 nights early October. Received email giving instructions on where to obtain keys as their reception is a separate building. Checked in with no problems and was able to borrow a European plug adapter which saved me buying one. Room was decent really clean and was cleaned daily despite not asking. I was fine with that. Bed made up again which was like getting in a fresh bed every night. Shower was ok not amazing but more than adequate. There was only one issue I had and that was the bed. I slept not too bad but the mattress wasn't good. For the sake of a few hundred pounds the whole experience could have been much better. In my country even premier Inn a cheap ish chain provide superior beds as they know a good night's sleep is key to a good stay. I would have given 5 stars if not for this. It would have been 3 stars but for the cleanliness and the location and the price which was my main reason to book here compare d to elsewhere .which bumped up to 4. If I were to return I'd look elsewhere but if the price was right I would not spend a lot more hoping the bed were going to be more comfortable.and would therefore consider staying again.
Mordecai 12 Apartments by Adrez Living
4.3/56 avaliações
Old Town
Nice and clean hotel, but no lift. And be reminded that the reception is couple blocks away.
Prague Old Town Residence
4/55 avaliações
Old Town
Compared with similar hotels, it is great value for money!
Old Town Square Premium Residence
4.1/512 avaliações
Old Town
Still stay from 11 to 13 November 2019. In four adults we booked the online accommodation. Check-in and check-out, unfortunately, are not in the accommodation, but in an office located in the neighbouring area about 500 mt. distance. The staff did not understand the Italian why it was difficult to interact, though kind. We were asked to make a cash deposit of 200 euros for 2 apartments at the arrival. Although the entrance to access the apartment is in the process of restoring and is a disaster, just opening the door of the apartment, we were fascinated by the beauty and completeness of the apartment. The hotel is located in the centre of Prague, with a wonderful view of the city's main monuments. Quality/price ratio: the maximum you could wish. I should have gone back to Prague, I would certainly have gone back here. It was very recommended, I couldn't have asked better!
High Heaven
4.5/512 avaliações
Old Town
The hotel is within walking distance of the Old Town Square, Charles Bridge, and the castle. It has an excellent quiet location. There is a breakfast shop diagonally across the road downstairs, which is very good, recommend tiramisu cake~ I live in a suite, the bed is very comfortable, the space is also large; the bath water is also large, but the bathroom is a little small, and there are disposable slippers ~~~When I checked in, the girls were very enthusiastic. It is self-service and convenient to leave the shop. It is also very convenient to take the SA bus to CK. Uber is less than 100 CZK and no more than 10 minutes. Dissatisfaction is the cleanliness, I feel that the water cups are not very clean, and then I stayed for two nights, but the sanitary cleaning just dumped the garbage, not even the soap and mineral water~~~

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