Hotel Certovka

酒店職員用心服務，房間清潔環境舒適，食物豐富美味，距離大部份景點輕鬆可達！

Excellent staff, comfortable bed, amazing breakfast, cleanest hotel I have stayed in! Excellent location right by the bridge and fabulous views out of the windows. Would have liked a kettle in the room but hot drinks were freely available from the breakfast room. Would stay there again on my next visit.

Excellent stay! The property and room were clean, the staff were helpful, and the breakfast was good.

The Hotel Certvoka is next to the Charles bridge and the area is full of exquisite buildings, monuments and parks along the river; the place is nice and clean, and the breakfast that was included was delicious with a great variety of meals to start your busy day in Prague. I recommend this hotel.

I love that Hotel Certovka is a small property, has a super terrific staff, delicious breakfast, situated right next to Charles Bridge. I stayed in Room 21, from which I sat at the window and watched the crowds of locals and visitors stroll by while listening to the humming of the boat motors as they cruise up and down the canal below.

Beautiful hotel, incredible location. Really nice breakfast, highly recommend. The AC was a little weak so the room was warm but a fan made it ok. The bed was comfy. The staff were very friendly and even accommodated a special request at breakfast.

First impression was great. A very clean hotel. Great room, great view. But after we came back, the keycard didn’t work. We called the technical service this was at 22:45. The woman on the phone didn’t understand the problem and told us to wait until 07 a.m. This of course was unacceptable. After 30 minutes the woman asked me if I could speak Russian. Between the four of us, we speak 7 languages, but no Russian. The woman did not give us the number of the person who’s responsible. That means that if there were a fire or a guest having a heart attack there would be no one present to take care of this situation on site. After we called the police, 2330 and they talked to the woman, we still couldn’t get into the room. We called 4 different numbers, present on several information forms. The police got the number one of a employees but he didn’t succeed to open the door. At 01:15 he gave us a staff room, which was very small, but at least we got a little sleep. In the morning the same employee as who couldn’t open the door. The first technician couldn’t solve the problem also. A second technician is called and we have to bother the employee every time we need to get into the room. We have to sleep in the small staff room. We have written *********** to get our money back, as there is no one on site of the hotel to reimburse us on the spot. We will not recommend this hotel to anyone.