Panagiota
15 de novembro de 2023
My stay at adeba plus was not as expected, we stayed for 5 nights in which they never changed the sheets and never swept the floor, I put in a card every day to have my room cleaned and they only threw garbage and folded the duvet.
In particular, an employee (male) at the reception, from what I understood, he was not serious about what the customer wanted, I asked him for a change of sheets, he told me on the 3rd day it never happened, I asked for a pillow, he said we will put it when we clean the room, they had not put it and when I went to the reception to complain, he said to me, we are very sorry, the maids have left, I told him when I asked, he was here, he says I know, but now he is not, I don't have a pillow, we are full, they will put you in tomorrow, he noticed my anger and after 5 minutes, the maid appeared ( which was not there) and pillows were also found
.The towels were changed once and that's because I threw them down to show that I wanted new ones. We were sorry for this behavior (mocking the customer). The room was renovated and nice but there is not phone in room , when you wanted something you had to go downstairs (dangerous as someone might need help) and there were no slippers in the room. The air conditioner was standard set at one temperature and there was no possibility to change it.
The breakfast was varied but the sweets were missing. Of all this, the most unpleasant thing was the behavior of the employee who did not care to serve them. I don't often write bad reviews because we work in the same field and I know, but this particular employee was just making fun of me.
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