Usuário convidado
25 de outubro de 2023
Its off season and we still payed way too much for what we got!!! They even charged us for a fricking bathrobe as well as for parking! 3 days ago I called and was asking for availability for 3adults.. What they offered me at the Riviera was a bed for 2 and a bedsofa for the 3rd person.. we thought that sounds alright since it's only 2 nights. However, this bedsofa was the smallest, most uncomfortable thing ever and if I'd have known that they charge me 115€ extra for a "bedsofa", where I ended up sleeping on the floor , I'd have booked an extra room which would have probably been cheaper and more comfortable. (Noone ever mentioned the extra costs for the bedsofa!) Unfortunately, I didn't ask for a confirmation email where I could review all the details. (Some might take it for granted to receive one, coz this is how it should be...) Turns out that the price online did absolutely not match with what we ended up paying and the "kind" lady at the front desk couldn't care less about our concern. Too bad...
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