Lorna
18 de março de 2024
I received a call from the attendant Friday evening around 8 pm asking me what time I would be checking in? I told her I would reach in about a hour. I arrived there and no one was there to check us in. I had to call the emergency phone number to get a response and was told to get a key to another room and when she arrived, she would switch our room. At this point, we don’t go in that room because I felt the room wasn’t clean.
A hour and half in that night, the attendant arrives and checks us in. Once we get in the room, I was disappointed to see walls looked dirty; the tv didn’t work; the sheet on the one bed looked stained; roaches were crawling.
I relayed this to the attendant and I was told our room could be switched the next morning. I requested a discount for this inconvenience but was told there could be no discount since I booked through a 3rd party.
Fast forward to the next day, my boyfriend and I left to go to the St. Patrick parade and I received a call that we had to return if we wanted a new room. That was impossible since we were in the middle of viewing the parade in Savannah. We forgo leaving the parade and settled on staying in that room. Once we got back, I had to get another keep because I misplaced my first one (I did find it). A gentleman told me our room was serviced; the tv worked; and the room was sprayed. I saw evidence of the spray and the dead roaches on the floor.
We didn’t enjoy the stay at all.
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