Usuário convidado
1 de março de 2024
We stayed here for a week in October with 3 children, aged 7,5 and 2. We booked through jet2 believing it would be a family friendly hotel.. firstly I want to say the room was lovely, it was clean and spacious and the beds were made daily by housekeeping so I can’t fault the room. However, as the pools were freezing cold, most of the children around the pool were in the jacuzzi, which they all seemed to love, but then the Spanish would complain they were getting splashed or would complain about them having any form of floats.. however when the you do Spanish children used rubber rings down the slide the life guard didn’t say anything to them. I have seen management reply to comments on here saying they have an extensive programme for kids.. no they do not..we didn’t get asked once in an entire week to join in any activities .. but we saw Spanish children get asked when and if they did any . We went in the indoor pool for some heat.. and yet again the Spanish complained about kids and being splashed.. yet proceeded to get out of the pool!! It was pick and choose with the life guard if you were allowed floats.. and apparently you are not even though the shop sells them and are happy to take your money. The kids disco literally lasted 15 mins and was no effort put in to it what so ever, although advertised for 45, the entertainment on an evening was awful, the dance evening was just the entertainer and one Spanish lady, no one else got asked. I will say our last evening on the Friday they had an external band which was brill and our best evening. Then there was the food.. there was nothing child friendly apart from chips and plain pasta, the food was cold most evenings and was so repetitive, I waited a good 15 mins ones morning for an millerite as the woman was just on her phone. Some of the male staff in the restaurant were lovely and helpful with drinks but there was a woman waitress who was so miserable! The lady who worked behind the bar upstairs was very nice, always happy and helpful. The hotel is right on the beach which is nice to walk over. Although there are slides, we did NOT Feel this hotel really wanted children there and it’s safe to say we won’t be staying again.
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