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Explore avaliações de hóspedes de hotéis em Pompei

B&B Elena
4.4/515 avaliações
Very good experience, I highly recommend it! There is a balcony in the room and the view is very good. The hotel is very close to the entrance of Pompeii. I slept well at night and was very quiet. The boss also helped me keep my luggage for free the next day, I am very grateful.
Hotel Diana
4.3/569 avaliações
We arrived at this property and were told our accommodation wasn’t in the main building but instead two minutes away up the street. We were then walked round to accommodation with signage up for “Eco B&B”. When we asked about this were then told this was a “sister hotel”. Feel free to Google this but Eco B&B is a 2-star B&B and Diana is a 3-star hotel. The difference was clear from the rooms and there was also c.40 stairs to climb with your luggage with no elevator. The B&B accommodation is above very busy and noisy late night bars and restaurants on the Main street in Pompeii. We highlighted we were unhappy about this particularly due to noise concerns and had booked Hotel Diana not this one and were moved back, taking luggage again with us. In terms of Hotel Diana, this is a nice enough hotel for the money paid. Air con and tv work well. Breakfast was basic but nice and bathroom was pleasant. Luggage storage was available the next day. If staying at a peak time I’d just beat my comments in mind and try to arrive early. We were taken aback about what happened and didn’t get an apology at any point.
Diana Inn Accommodations
4.2/58 avaliações
Great value. Had a balcony and the air con was great! Local area was busy and lovely bars near by. Staff were helpful. Pompeii ruins close! The train takes you to the OTHER Pompeii station (from Naples) but we jumped in a bus to take us down to Diana. Pompeii is well worth a longer visit than just a day
Hotel Palma
4.1/545 avaliações
if you enjoy rude customer service and horrible wifi, the Hotel Palma in Pompeii is the hotel for you. After a peasant visit five years ago, we returned this week with a group of 32 for an overnight stay. To start, they didn't honor the rooming list we sent when we booked with them. At the last minute the put some of our party in undersized rooms forcing unrelated members of our group to share a bed. The front desk also failed to have our rooms assigned when we arrived, which is normal for large groups. I didn't see a single smile from a staff member the entire time we were there. And each member was greeting by the morning desk clerk when dropping off keys with an abrupt ”did you take anything from the mini bar during your stay?” Forget a simple good morning or thank you. One member had a water and bag of chips and was charged 8 Euros. What a rip off. Others complained that there was no shower curtain which caused the bathroom floor to flood with water. They had to use their towels to mop up the floor. Breakfast was a shadow of what it was during our last visit. The juice tasted rancid and the only choice of yogurt when I arrived was banana. The main problem was their weak and spotty wifi. It's 2024. You can't call yourself a high-end hotel without offering reliable wifi. I was in room 211. There was no wifi reception. I tried several times on my phone and laptop. The other hotels in Milan and Rome we visited had great wifi - not at Palma. When I went downstairs to let the overnight front desk clerk know, he refused to believe me and sent me back to try again, which I did. No reception in 211, but it picked up as you walked down the hallway to the elevator. Again he refused to believe me and aggressively debated me and refused to come upstairs to check. When I asked if I could use the desk in the front lobby to do the three hours of work I needed to take care of, he said no; that he had to clean the lobby - same reason he gave when he kicked four of us out of the lobby at 12:30am. No cleaning was done by morning. I sat at a small table by the bar to complete my work. Even there the wifi went out a couple of times. Other members in the group complained that their rooms were deadspots also. We will not return to the Palma. Rude staff, bad wifi, and a weak breakfast make it unattractive for the price.
Resort & Winery Bosco De Medici
4.4/5101 avaliações
The hotel is located in a relatively remote place in downtown Pompeii. Although the map shows that it is relatively close to the ruined scenic spot, it is actually quite a big circle to drive around. The hotel is a small resort, and the room conditions are average, which is relatively clean. The yard at the entrance of the room is full of oranges, lemons, and grapefruit trees, which seems to be picked by the guests haha. The breakfast was average and there was too little hot food.

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