Hotéis Ibis em Poitiers

The hotel is very clean. With a very friendly and smiled house staff, we rented 3 rooms 210 110 and 109. The 210 is very well located, clean bathroom but to refresh to have more than 🌟. The 110 with a stick but very clean. very warm also happy SB fan presence very well. The person at the reception really sympathetic because of a small tax error has gently offered to me and my children Viennan and orange juice. Thanks to the hotel for its welcome and cleanliness.

I had booked 3 rooms from 28 to 30 December last and was taken from the amount to be paid on 24 December . On December 29, I had to cancel a room for COVID reason and naturally asked for reimbursement .... and it was answered that the price I received was not cancelable and not refundable until 5 days before arrival Since when POWER ON POSITIVE PERSON TO BE 5 DAYS PRIOR Arrival....... and I was offered an exceptionally on 11 January a postponement PRIOR FIN FEBRUARY 2022.....

My arrival was very late at night and the front door was closed and I could not find a door bell so I had to call to the hotel in order to get in. However, staff was very friendly and spoke good English. My room was very clean and spacious. Extra points for the comfortable bed. I slept like a baby! I had a very quiet room. Breakfast was wonderful and delicious and all Covid-19 restrictions have been taken into account. There was free wi-fi and the location was only two blocks from the City Hall. I found it very easy to walk everywhere. What I especially liked, was the environmentally friendly approach e.g. there was not automatically offered cleaning of the room every day, which is great. I can use the same towels for several days. I had an early train to Paris and the staff reserved me a taxi and I was able to have breakfast even it was not officially open yet. The service was excellent and I would stay there again and recommend this hotel.

Room not that impressive. Only discovered it is a converted church when I logged on to ***********. But the main reason for writing this review is to point out that they protect their wi-fi with a ridiculously complicated password. (Why? At most it only needs to stop people tapping into it from the street). The upshot is that I was not able to access their wi-fi from my phone. Reception staff were friendly but basically claimed their system wasn’t at fault. Disappointing

Disappointing stay here is putting it mildly - we booked a king suite at a not low rate, and the ”sitting room,” adjacent to the bedroom had an old broken sofa bed that could not be folded closed, thus making it impossible to use as a place to sit - in addition it had a cigarette burn hole on one cushion, and the thin carpeting was stained in a number of spots. The unadorned drab rooms were reminiscent of a prison waiting room with the cheap carpeting and plain beige walls. We had booked this hotel especially to have a/c and the small wall air conditioner for the bedroom was worse than useless. In fact, we turned it on, closed the door, and came back two hours later to find the bedroom warmer than the sitting room, which had no a/c. When I mentioned it to reception, there was little response. But perhaps the crowning insult was the afternoon desk clerk (British accented), who, when we asked for two glasses for a bottle of wine we purchased at the shop next to the hotel, refused our request, saying at first she didn't have any glasses (there is a bar at the reception desk with a shelf of glasses about three feet away in plain view) and then telling us that she couldn't give us glasses because the hotel patrons ”steal them or break them and imbed shards of glass into the carpet and the maids get injured.” When I said I had never heard of such a thing, she said it is ”common in France.” We've traveled many years in France and other European countries and this was a first. To be fair, when one of us went back down to reception to beg for a bit of ice, she relented and gave us two glasses, saying she could get in trouble for doing so. The good - breakfast was a good value for 15euros. The morning reception worker was very cheerful and willing to point us in the direction of the sights in Portiers. Location was great. There are other hotels nearby - I'd check them out before booking this one.

Great location, very friendly staff. We didn't find the hotel hot or noisy at all. It's located on the main square of town, there's going to be some noise but it didn't bother us at all. I traveled with my brother, we had separate rooms and neither of us had any problems. Would definitely stay there again!

I really like the old lady at the receptionist. We arrived in the morning with our luggage while the check-in time is after 3pm. We called the receptionist to ask about leaving them at the hotel earlier. The lady was very kind, cheerful and helpful on the phone. She even helped us to check in way earlier, at 10am. She is the reason why I instantly thought about writing the review here, which I rarely do. The room exceeded our expectations. We have our separate beds, clean and bright bathroom + toilet, kitchen with all the necessary utensils, a fridge, a stove. All the staff we met at the hotel are really professional with highest degree of caring. Highly recommended!