VANESSA
5 de janeiro de 2024
We had an excellent time staying at Secrets Moxche! The amenities are beautiful, restaurants great, pools and swim up bars definitely a positive of this resort. The staff is absolutely excellent. The staff by the pools was helpful and friendly (especially Daniel and Jamie), offering to move umbrellas and find chairs! The entertainment team was wonderful, and hosted some fun activities throughout the week. We really felt welcome and invited to participate in activities. Some of the staff that really went above and beyond to make our stay excellent were: Fermin, Aranza, Sergio, Felix, and Karely.
The only negative to this resort is the dress attire for men at the restaurants. We knew about it ahead of time and were prepared, but it is still disappointing on hot nights that men need to wear long pants to sit inside. There were sweatpants and t-shirts allowed inside, but not even shorts w/ collared shirts for men. I am not sure when men's knees became offensive.
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