Sandos Caracol Eco Resort All Inclusive
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Quartos e hóspedes
1 quarto, 2 Adultos, 0 Criança
Todas as propriedades em Playa del Carmen
Sandos Caracol Eco Resort All Inclusive
Carretera Cancún Chetumal Km 295, 77710 Playa del Carmen, Quintana Roo, México
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Located in Playa del Carmen (Grand Coral), Sandos Caracol Eco Resort - All Inclusive is within a 15-minute drive of Gran Coyote Golf and Quinta Alegría Shopping Mall. This upscale property is 6 mi (9.6 km) from Quinta Avenida and 6.3 mi (10.1 km) from Central Square.Mostrar mais
Garantimos o melhor preço
3.4/5Limpeza: 3.4
Todas as 100 avaliações
Comodidades
Campo de golfeÁrea de banho de solPiscinas externas:Praia exclusivaVôlei de praiaEsnórquelCaminhadaSaunaSpaSala de massagem
Todas as comodidades
Arredores
Aeroporto: Cancún International Airport
(52,4km)
Compras: Cielo Maya
(2,3km)
Compras: D'Garheti Gallery Boutique
(2,7km)
Mapa
Quartos
Avaliações dos hóspedes
Perguntas em alta
Políticas
Comodidades
3
Superior Select (Adult Only)
2 Queen bed and 1 King bed
Free Wi-Fi
In-room Wi-Fi
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5
Select Penthouse (Adult Only)
1 King bed
Free Wi-Fi
Non-smoking
In-room Wi-Fi
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5
Deluxe Select Adults Only
1 King bed
Free Wi-Fi
Air Conditioning
Private Bath
Minibar
TV
Verificar disponibilidade
1
Family Economy Room Penthouse
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Verificar disponibilidade
2
Double Select Club Superior 1 Adult, Adults Only + 18
1 Double bed and 1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Verificar disponibilidade
2
Family Economy Room Penthouse
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Verificar disponibilidade
5
Family Economy Room Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Electric Fan
Private Toilet
Verificar disponibilidade
9
Family Economy Superior Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Verificar disponibilidade
6
Royal Elite Superior Room
1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Verificar disponibilidade
6
Royal Elite Room Penthouse
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Verificar disponibilidade
2
Double Select Club Superior 2 Adults, Adults Only + 18
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Verificar disponibilidade
1
Family Economy Room Suite
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Electric Fan
Private Toilet
Verificar disponibilidade
1
Double Select Club Penthouse 2 Adults, Adults Only + 18
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Verificar disponibilidade
1
Family Economy Room Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Verificar disponibilidade
1
Royal Elite One Bedroom Room Suite
1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Verificar disponibilidade
1
Double Select Club Deluxe 2 Adults, Adults Only + 18
1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Verificar disponibilidade
4
Royal Elite One Bedroom Room Suite
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Verificar disponibilidade
Ocultar tipos de quarto
Avaliações dos hóspedes(100)
3,4/5
Avaliações verificadas- Limpeza3,4
- Comodidades3,4
- Agradável e bem localizado3,4
- Atendimento3,4
Martin
23 de dezembro de 2023
Excelente lugar
Amela
27 de janeiro de 2024
Was at this resort 7 years ago. Is nothing like it used to be. Very disappointed. If you still can cancel and go else where. Dont waste your money here.
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Nanette
25 de janeiro de 2024
Lines, lines everywhere lines. 2 hours just to check in. Only had 2 people at front desk, but there were 8 people at guest services doing nothing. Stayed 5 days and was unable to get a reservation at any restaurants, the entire time. Had to go to one of the 2 buffets for every meal. Food was fine but had to wait in a line for 20 minutes just to get eggs in the morning. At dinner the line was just as big to get tacos. Every bar line at least 15 minutes long or longer. Stayed at this resort 10 years ago and it was one of my family’s best memories, service was great and no issues. So disappointed this time, we will never go back. The resort has gotten so big that the staff can not keep up with the amount of people staying there. We could not even do any activities that they had because you needed a reservation to do anything, this was not stated anywhere. tried to make reservations the second day there, but everything was booked up the entire time we were there. Talk about frustrating. Thanks to Diego who allowed my oldest daughter and her boyfriend to do the swim the same day because he wasn’t fully booked and they tagged along with another family. went to sister resort for $100 round trip transport for 6, much better there. We are by no means picky, we usually go camping, so are standards are not high, but i can’t recommend this resort. Too many issues, sad
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Erik
25 de janeiro de 2024
Rooms not as advertised at all, dining is restricted as you must make reservations to most restaurants which is extremely hard to do with the system the resort uses, check in takes way too long. However, the outdoor area of the resort is beautiful and there are a lot of activities to do.
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Roxanne S
23 de janeiro de 2024
The property itself is neat because it looks like it’s been placed in the centre of a jungle with lots of vegetation cute little bridges over mangroves and a lot of animals. My room was nice and clean. I feel that I was in one of the newer areas of the resort, my kids loved the bunkbeds. The food was terrible. All four of my family members got food poisoning. I was very disappointed that there was no pico de gallo at this resort or guacamole. When I ordered guacamole, I got puréed avocado I’ve never been to a Mexican resort that didn’t have pico de gallo and guacamole with chips for their guests to enjoy , there was no pasta station which really disappointed my son that’s one of his favourite things of Mexican resorts. The water in the pools was filthy and I never saw anyone cleaning it. The pools are too small for the size of resort that they have so they are packed and there was only one bartender manning the swim up bar, causing us to have to stand in line for a long times to get a drink , it looks to me as the resort rooms but not amenities entertainment was excellent and the activity staff were excellent. The beach was horrible. Probably the worst speech I have ever seen in Mexico and I have been too many resorts. It is so rocky that you cannot even walk on it with water shoes I do not recommend this resort
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David
23 de janeiro de 2024
Compared to the last time I was there, two years ago, it has deteriorated. Dining hours are more limited and unusual - i.e. lunch at buffet not opening until 12:30 PM. Virtually all staff in buffet seemed unhappy - no smiles nor good service.
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Derrick
22 de janeiro de 2024
The food at the resort was terrible! Hardly any kid friendly option's. The buffets and snack bars hardly had options at all, the Brazilian restaurant and templo were wonderful but only had limited reservations as for the other restaurant there was no available bookings for the 7 days we were there. The room was ok but the tv didn’t work and new one they brought in had issues the shower didn’t drain properly, the bunk bed made a lot of noise and several light fixtures were broken or falling off the wall. No cold water in the fridge or option for ice machine anywhere. Most of the staff don’t speak any English even the servers. There was no shuttle services so for anyone who has mobility issues I don’t recommend as there is a lot of walking. The good things: bunk bed in the room for the kids, hair braiding stations, the wild life, jet ski and parasailing, room service. I wouldn’t recommend and we won’t be back.
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Hailey Elizabeth
21 de janeiro de 2024
This is the first time ive ever been to a resort where they make you feel like they literally do not care... at all... about anything... nothing like it looks on line and you will spend your time there starving.
I wouldnt send my enemy there. They take a lot of your money to make your stay so terrible. I cried a lot. You will too.
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Katie C
18 de janeiro de 2024
Horrible place, went hungry the whole stay. Constantly waiting in lines for terrible food and drinks.
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Políticas da Propriedade
Horários de check-in e check-out
Check-in: depois de 15:00
Horário de check-out: antes de 12:00
Horário da recepção: 24/7
Políticas para crianças
Crianças podem se hospedar em alguns quartos deste hotel.
Crianças entre 0 e 1 anos podem se hospedar gratuitamente se não for necessária uma cama extra.
Berços e camas extras
As políticas para cama e berço adicionais podem variar conforme o tipo de quarto. Consulte os detalhes do tipo de quarto para mais informações.
Café da manhã
TipoContinental
EstiloBuffet
| Idade | Taxa |
|---|---|
Adulto | Mex$18,16(aprox. R$ 5,42) por pessoa |
As taxas adicionais de café da manhã não estão incluídas no total e precisam ser pagas na propriedade.
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Descrição da propriedade
- Aberto em2005
- Reformado em2011
- Número de quartos:4068
Located in Playa del Carmen (Grand Coral), Sandos Caracol Eco Resort - All Inclusive is within a 15-minute drive of Gran Coyote Golf and Quinta Alegría Shopping Mall. This upscale property is 6 mi (9.6 km) from Quinta Avenida and 6.3 mi (10.1 km) from Central Square.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 5 spa tubs, and a nightclub. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at one of the property's 9 restaurants, or stay in and take advantage of the room service. When you are in need of a refreshing drink, visit the swim-up bar or one of 9 bars/lounges, or 2 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 956 air-conditioned rooms featuring free minibar items and plasma televisions. Rooms have private balconies. Satellite television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 5 spa tubs, and a nightclub. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at one of the property's 9 restaurants, or stay in and take advantage of the room service. When you are in need of a refreshing drink, visit the swim-up bar or one of 9 bars/lounges, or 2 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 956 air-conditioned rooms featuring free minibar items and plasma televisions. Rooms have private balconies. Satellite television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Comodidades
Comodidades mais procuradas
Campo de golfe
Área de banho de sol
Piscinas externas:
Praia exclusiva
Vôlei de praia
Esnórquel
Caminhada
Sauna
SpaCobrança adicional
Sala de massagem
Academia
Estacionamentos privados:Grátis
Busca do cliente no aeroportoCobrança adicional
Serviço de transfer do aeroporto
Bar
Boate
Quadra de basquete
Quadra de tênis
Sala de bilhar
Sala de tênis de mesa
Restaurante
Sala de reuniãoCobrança adicional
Parque infantil
Parque aquáticoGrátis
Toboágua
Clube infantil
Câmbio de moedas
Guarda-volumes
Recepção 24 horas
Wi-Fi nas áreas públicasGrátis
Piscinas externas:
Praia exclusiva
Spa
Academia
Bar
Restaurante
Parque infantil
Parque aquático
Clube infantil
Restaurante
Restaurante
Não há informação adicional disponível
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