Hipotels Playa de Palma Palace&Spa

酒店風景非常好。一定要預訂好一點的房間，體驗感很不一樣。 酒店早餐非常好吃😋價廉物美。 服務人員態度非常好，對於中國人非常友善。還會幫忙推薦附近的好吃的店。 整體來説，是非常棒的體驗。

Excellent staff and resort. Fantastic food and extremely clean everywhere. Our third visit- credit to Hipotels

Great hotel, superb staff and food (both dinner and breakfast buffets excellent), but very surprised how they have such a dangerous slippy surface around the pool area. I even saw one of the life-guards slip near the pool. I nearly had a bad fall. I noticed, like myself, guests tended to walk on the grass next to the hard surface to avoid slipping. They have some signs up saying it is slippy but this should not be necessary in a five star hotel. Definitely not suitable for older people. Bed was really comfortable, linen excellent and bathroom a pleasure, with great bath and instant hot water. However, I stayed in a suite and was very surprised it did not have tea / coffee maker (and breakfast buffet only starts at 8pm so no coffee before that), and only ONE bottle of complimentary water. No water available in sauna area either. Also the black-out drapes are very light, with no proper curtains, so the room is fairly bright in early morning. But really quiet at night. You can hear the techno music from nearby mega-club during the day, around the pool area, but not in the room. Surrounding area is not so nice, as many cheap restaurants, bars and party goers. Also very disappointed the pool is not open until after 10 am and closes at 7pm. Loved the sauna and steam room but lots of glass doors in spa area which only open one way but no signs saying which way they open so ended up bumping into them. A great hotel overall and comfortable stay but surprised by some things.

First room smelled of cigarette smoke, so I requested a different room. The cleanliness and condition of the 2nd room and hotel more generally were good. Bed/pillows were not particularly comfortable. Hotel had some good staff. Quality of food at breakfast was mixed, but there was always something nice to eat/drink, including delicious freshly squeezed orange juice and a good selection of fresh fruits. Good evening entertainment. The beach is near the hotel and is lovely for swimming. However the hotel is in the center of a party area (being right behind the Megapark) and there were some very seedy characters around and some antisocial behaviour in the daytime. Some people on the beach in front of Megapark in the day were clearly under the influence; men urinated on the streets; pavements had vomit and human excrement. At 1am one morning a police helicopter was circling the area.

We spent 6 days at this wonderful hotel, which surpassed our expectations. The hotel is located a short walk from the beach, however this area is better suited to young people as it gets very lovely from early evening onwards. The hotel itself seems very new and is constantly being cleaned. Rooms are spacious and well air conditioned. The dining was exemplary. There was an incredible choice at breakfast and dinner - with multiple food stations catering for all tastes. Sushi, caviar, king prawns, steak (available most nights) and a fresh fish grill made for a great variety of meals. It was probably the best hotel buffet I've tried. I normally prefer a sit down a la carte experience, but this really was very good. Staff were attentive and friendly, with waiters at hand around the pool to take drinks orders. The pool is salt water, and probably a little on the warm side. It opens at 10am. Another plus point was that the hotel does not allow people to reserve sunbeds by putting towels on them - something that can often spoil a holiday. We are early risers, but there were always beds available long after 10am. The pool area was quiet and very relaxing. The Heaven Bar on the 7th floor is a lovely place for a sundowner at the end of the day (open from 6pm) and there is live music every night. Highly recommended, even if the surrounding area isn't that great.

Exzellent Staff! To improve: availability of tables for dinner.

Throughly enjoyed my time at hipotel in Palma. Room was really nice and very clean. Pool was amazing, we spent most of our time here. Too top it off the hotel suprised me with a birthday cake in my room. Thank you! Best stay we have had so far.

Superb hotel, lovely facilities & excellent food. Hotel is very clean, staff very helpful & rooms of a very high standard. Hotel is a very short walk to the beach, although it is worth noting that in them summer months this beach area can be busy & noisy with young groups as the hotel is close to the MegaPark.

The hotel is 5 star and lives up to the 5 star rating. Inside the secure perimeter it is without one of the best hotels i have stayed in around Europe, and a i have stayed in a lot. Food was great, Very clean. Staff attentive. Pool was grand however the hotel is situated right behind Mega Park and entertainment centre and the location was horrendous. Drunk and high on ***** youths and 20's, all German and a very scary area to pass through. As a family we avoided the area after dark as there were so many drunk people. Bottles and cans everywhere. Not sure if it was just a bad weekend or not but the area is dangerous. Just be aware, The hotel however, couldn't be faulted.