Hotel Gran Oasis Resort

We travelled as a family of four, two adults and two children aged 14 and 10. This was our first visit to Tenerife and we visited during October half term. There were positives and a couple of negatives but overall we had a good time, I just don't think it was the right location for us. Room - duplex one bedroom apartment. Wonderfully spacious and clean, beds all very comfortable. The extra beds in the living room area were much better than some of the converted 'sofa beds' we have experienced on other holidays. I would be worried about the layout if my children were younger but perfect for us. Only negatives for the room was the hot water would run out after 2 people had showered. Reception said each room have a small individual water tank so it needed 15 mins to re heat the water. After staggering our showers we all had hot water. Cleaning service and fresh towels daily if that is your preference. Despite the hot water it was one of the best rooms we have stayed in as a family of four over 14 years of all inclusive holidays across Spain. Location - the hotel is a long way from the heart of the resort and the beach. We did walk to the main shopping area one day and walk back, it was about 4.5 miles (according to my fitness app). There are no shops close by but the hotel has a small onsite supermarket that was reasonably priced. The hotel also has little independent sellers some days offering things like jewellery, clothing, trinkets. The hotel felt a bit isolated when we are used to a daily holiday stroll to the tourist areas but if you are someone who doesn't want to leave the hotel they do bring a lot of extras to you. The hotel is on the side of a mountain and there are lots of steps, didn't bother us at all as we appreciated the views from our balconies but may be an issue for less able bodied visitors. Dining - We found the restaurant very busy on certain days, this is the first All Inclusive we have been on where we have had to queue for a table (not all days) and the queues were sometimes very large. It felt like the restaurant wasn't big enough when the hotel was at capacity (although I have to say the staff work so hard to get the tables cleaned and people seated). Once seated, when busy, it was very chaotic, in my opinion there were not enough food serving areas so long queues formed and not all food was available (often a long wait for the chef cooked meat). Food standard for me is that of a budget 4 star, we certainly didnt starve but the food was definitely not 'wow'. Given what we paid I think it was value for money, the chaos annoyed me more than the standard of the food. Best meal of the day was breakfast. Self service drinks in the restaurant and no issue with that, all drinks were a good quality. Pool bar, opens at 11am. We very much appreciated the self service cokes/lager/wines. So nice not to queue for these. Cocktails/slushies available from the pool bar and never a large queue. The food area has a lot of flies whic

I went with a group of friends and there were 4 of us. The paying system was a bit of a pain as it all has to go on the room but we wanted to pay for our drinks separately as we’d all budgeted for the holiday and had a daily spend so it got a bit confusing. We were also approached during our evening meal straight away for payment which ruined the mood a bit as it was more appropriate to wait until we’d finished rather than during. However that being said, the facilities were really great, the food and drinks were delicious and I would definitely go back there. Slight suggestion would be to allow both bars to take card and for the gym to open up earlier as some people like to go early in the morning to get it out the way.

The hotel and staff were amazing, the staff went above and beyond to help if they could the room was lush, the pool was such a nice chill out (when parents weren’t so irresponsible and let their kids use it as a toilet) had an amazing time out looking at Tenerife and the places it has to offer food was delicious

We’ve just left the Gran Oasis after a lovely family week away. 2 adults, one child (6) Rooms - we booked a one bed duplex, struggled having the camp bed on a different floor so opted to bring it downstairs so that our son stayed with us. Unfortunately the camp bed was so squeaky he ended up in our bed by night 3! Not a major issue and if it had bothered us more we’d have asked reception to replace the bed. The kitchen was well equipped and clean, two TVs spread across both floors with good selection of channels. We were lucky enough to get a Balinese bed outside the lower floor and a dining set on the upper balcony, couldn’t fault this whatsoever. All rooms were spacious and light. Well decorated too. Restaurant - we often struggle with a fussy eater but we made it work through the week. Us adults ate well and found many options at each sitting. For a fussy or difficult to cater for child you may struggle. Chips and nuggets were our saviour. The pool bar had quick and easy options during the day so we went there a couple of days to help with variety. Dessert selections were brilliant. Try the Gofie ice cream and the chocolate cake. Entertainment - whatever they pay Shelby they need to double it. By far one of the most attentive, enthusiastic, warm and friendly members of an animation team we have ever experienced. She took the time to memorise all the children’s names and was able to bring our son out of his shell better than anyone has before. Definitely in the right profession. Thanks for making it a brilliant week Shelby. Evening entertainment for adults was ok, not the best we’ve experienced but not the worst either. I think sometimes managing your own expectations helps. Lasting impression - All in all a great week, the majority of staff were incredibly friendly and warm. Really impressed with the staff overall. Clean and well equipped hotel. Great pools and a brilliant splash park for up to 10yr olds.

So me and my friend have stayed here for the past 2 years and we cannot fault the hotel at all! The food is lovely! The drinks are nice! The rooms are always kept clean! The hotel is amazing aswell as the staff! We will defiantly be coming back! The entertainment team are amazing and always get people up and involved within the day and the night! This is a hotel I would definitely recommend people to stay at!

Wow! Just home from this hotel and it was amazing. Hotel Stunning and clean. Duplex style apartments and had everything you need. Pools were fab and cleaned every evening aswell as staff going around during the day cleaning. Food was fantastic, different themes every night plus a snack bar for drinks and food like chips, nuggets, crisps, hot dogs and desserts. All inclusive is a must, unlimited foods and drinks and a wide selection included. Staff Every single one was so friendly, helpful and welcoming. Couldn't do enough for you. The kids clubs were a big hit with my 2 and 7 year old. They particularly loved Shelby who was amazing with them. All the girls and Carlos were fab. Entertainment Brilliant every night. Kids disco from 8-930pm then shows after. Foam parties (every Wednesday) aqua aerobics and water polo to name a few that was on daily. Once a week the hotel run a big night, I was there for 10 days so got to experience the white party and summer ball. The children and adults loved them. Honestly the best hotel I've ever stayed in. It's about a 20 min walk to the main strip but we only left the hotel one evening to see it but definitely no need to leave the hotel. Taxi only about 8 euro down. Free shuttle to siam park and beach. Oo and no crazy dash for sun loungers either. Plenty to go around. Hotel also has a supermarket on site which sells everything you might need. Thanks for a fab holiday Gran Oasis