Qilingwang
18 de maio de 2024
April visit – we have been to this hotel previously. The public areas of the hotel are kept spotlessly clean. The pool area was jet-washed at 7.30am every morning. There were spare sunbeds even at 2pm in the afternoon – but maybe because this early in the season. Can’t fault the hotel, and it is in a good location, 5min walk to the main beach across the road. My only gripe is the chaos in the restaurant during the breakfast peak hour – around 9am. No clean tables, so had to sit at a dirty table and wait for it to be cleared, or lay the table yourself and hassle the waiters for cups and cutlery. I understand the staff are busy, but management need to look at this and provide more waiting staff. The chef at the omelette station looked stressed having to cook both omlettes and fried eggs – not ideal queuing up for 15mins waiting for an omelette! Dinner wasn’t much better either – if you didn’t eat within half hour of the restaurant being opened, you had no chance of getting a table. One evening was so full, we had to wait to be seated by the manager. Again, something to be addressed by management. The chef at the griddle station looked thoroughly miserable – it would make sense to have a 2nd chef to speed up the waiting times. Food replenishment also needs looking at – there were countless evenings where guests were waiting around for food to be replenished, then as soon as the trolley came out, guests were diving in before it had even reached the food counter! We didn’t sample the entertainment that was on offer, but it seemed the pool music dance sessions were a big hit. Other than that, we enjoyed our time here, and will no doubt return at some point. I would just like to say thank you to Abraham in the restaurant – what an amazing guy – friendly, attentive, spoke to most of the guests, in various languages – a real asset to the hotel. Top tip - eat early!!
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