Hotel SBH Royal Mónica

Arrived about 11.30 at night. Given the key to room 1019, ground floor. Directions given were not clear by the receptionist. All I needed after a long day of travelling. Managed to find it eventually. Room with 2 single beds pushed together. It's very clean, but very out of date. Towels were old and thin in patches. The sliding patio door was a nightmare to shut. The frame wasn't that secure. Agree with previous comments regarding food. Wasn't the hottest beans always cold. Only one toaster for all in the main restaurant which causes a que, and only one counter with a few different ice-creams which again, causes a que. Beach bar by the pool was so out of date and positioned quite far away for some. No beach here. Rocks and definitely not safe to swim in. The seafront, as they call it, has a public walkway with joggers from early in the morning til evening. I was a bit concerned about being on my own at night and so close to the walkway. It was ok. There is a lot of noise at night. People above me, next door and outside. Take earplugs. The TV had no English channels. I did not pay a deposit for a remote control for the air con. In this day and age, it's not heard of. The room definitely needs a mini fridge and kettle. There is no information pack at all in the room. There's not much info in reception. To get to the beaches, marina or bus station, you need to catch the number 30 bus at Faro Park 10 minutes from the Hotel. The small area for kids looks unsafe. The toddlers pool is next door to the main pool, so not ideal if you have children of different ages if you want to keep an eye on them. The new photos that have been updated on the website are not realistic. There are showers by the pool. In one block, only one shower. The other block had 3 showers but only one working. The paths around the whole site were not even and needed repairing. Not for those that have walking difficulties. Check out is 11 am. My transport was as 18.40 so I had to wait in the reception area. I asked to use the complimentary room to shower in after sitting by the pool all day, but was told they had none and use the shower by the pool which had no privacy. This could be a good hotel if money was put into it. Needs so much updating and basics in the rooms such as kettle and mini fridge. No deposit for a remote controller for air con and a tv with English channels. WiFi was basically non existent. Hotel is definitely no more than 3 stars. Food is ok, but waiting for some food to come out took ages. Food could be cold.

The SBH Monica Beach Resort hotel, despite being 3*, really deserves more, the location is really good, the beginning of the promenade gives a lot of sightseeing opportunities. The rooms were quite tidy, clean and cleaned every other day, the view from the balcony of Isla de Lobos, Fuerta and Tenerife. The food was the best I've ever eaten in hotels, maybe it's because there's no English food like in other hotels, which leaves room for others and that's why we'll go back there next year. Beach is small but clean.

Been here a few time over the years never had a problem lovely hotel friendly and helpful do need up dating the location is amazing right on the beach a short walk to any food places shops and a short walk to the bus stop to take u in to Palma I deffo be coming back every year

We stayed in August 2024 and the room we were given was nothing like the pictures online. Generally the hotel is tired and is in desperate need of refurbishment. As you enter the hotel it looks old and dark. The Furniture is so well used that the foam in the chairs are dinted and the door at the back of the reception has wood missing. As you walk around the hotel the paths are worn in a faded red colour with tarmac missing. We were located outside facing the gardens and had a patio key to enter our room. The room itself had plaster missing from the walls and pieces continued to crumble onto the floor during our stay. The net across the window had holes in and the bed pillows were like sleeping on a rock. The bath had a large black dint where the enamel had been chipped. Moving onto the pool there was black marks up the sides which looked like mold, the courts had glass on them and large gaps where the wire walls had been damaged and not replaced. The flood lights around the courts which never came on had the electric panel on the floor with all the electrics exposed. The position of the hotels is also way outside the main area of playa blanca near the top end towards the light house. Additionally the restaurant had a big problem with black flies that flew around the food which was left uncovered, landed on it and then people were eating it. There seemed to be no form of blue light which is generally used to get rid of flies near food. The pool bar was average and again bits of food was left out uncovered and flies landed on it. The area is also very windy as you are very exposed. However further down towards flamingo beach it is less so. Generally this hotel was very cheap. I thought I was getting a deal, however you get what you pay for. So if you're looking for a base to explored this beautiful island it may be okay for you. However if you are looking to stay around the hotel and use all of its facilities I would recommend that you pay more as you do get what you pay for. This hotel is tired and in need of serious refurbishment, hygiene in the food areas and ground maintainace that replace and fix damaged areas rather than just sweeping paths. I would return to the area but not this hotel.

After reading the reviews we went with an open mind, determined to make the most of our holiday. But honestly, from the moment we arrived we wanted to leave. And we were not alone in this, several families said the same. The biggest complaint was the amount of flies in the dining hall on and on the food was disgustingly unhygienic. There were honestly hundreds. Dinner time was worse. Presumably because there is no air-con in the dining area and it’s hotter inside than it is out. I wouldn’t have minded a dated hotel in need of a refurb, but it was grubby and dirty with a sewage smell around the pool. There was absolutely no atmosphere around the place, none of the facilities were getting used because they were so unkept. The games tables looked like they hadn’t been updated since 1970. We never used the pool area at all during our stay because it looked dirty, moldy and unappealing. We did however make the most of our holiday and did enjoy it the best we could. Arriving to breakfast, lunch and dinner as it opened meant getting fresh food with limited contact with flies (and the food was really good considering how bad everything else is). The quality of the food and drinks were good and the beach coves are lovely and the sea is really nice to swim in. The rooms were also relatively pleasant and maintenance quick to fix any problems we had. There are some lovely day trips nearby (or with free transport) that can make a holiday memorable. Aqualava water park down the road has half price entry after 3pm, Papaygo beach boat trips can pick you up outside the hotel and rancho Texas park has a free bus from outside the neighbouring hotel. Flamingo beach is a 30 minute walk along the coast and has some lovely bars and reastarunts and it costs €7 in a taxi to playa Blanca which is lovely for an evening out for a change or scenery and food. The evening entertainment at the hotel is like nothing I have ever seen. Nothing happens until 9pm and when it does, no one is particularly paying attention. There is no atmosphere in the evening, just families sat around playing card games and wafting away flies.

Just returned from a week at SBH Royal Monica with friends and their children. Let’s be honest it’s a 3 star all inclusive and we got a great price so really we can’t fault much. Food was plentiful, and lots of choice so no one went hungry. There are lots of different groups from all over Europe visiting the hotel so yes the restaurant tries to cater for everyone not just British! There is even a gluten free section at the end of the dining hall and you help your self to drinks both soft cold, hot and alcoholic - better than having to wait to be served! Yes we saw flies but that’s not something you can avoid anywhere in the world! Pool bar for late breakfast, snacks afternoon coffee and cake was great. Pool beds were hot and miss some days there was lots free other days it was busy, no one’s fault but one thing that did annoy us was people leaving towels on and then not returning all day which wasn’t fair on everyone else, we never got a bed for the 5 year old as we didn’t think it was fair told others were wanting one to lay on while she practically turned into a mermaid on the pool all day. Beach coves were lovely and best way to avoid the wind - again something you can’t blame the hotel for! Snorkelling was great saw loads of fish and you can hire masks for €5 an hour at a hut on beach front. Staff were all friendly and maids did a great job (no maid service on weds or sun but let’s be honest they all deserve a day off and we don’t all have daily maids when we’re at home!) Drinks measures were quick to change from ok to strong but we avoided this by pouring our own soft drink then asking for the vodka top up rather than letter the bar staff free pour or we’d have all been drunk after 2 drinks - that’s not a complaint just the truth! Onsite shop sold mostly what you needed if you did need extra snacks, souvenirs or cream but like most other hotels it’s more expensive than wandering down the road the the shop. Only downside was evening entertainment really, or lack of it. One night was a man whirling a towel round his head on stage, banging a drum and cracking a whip (we were confused!) and another night was a music quiz where most teams cheated and used their phones, some nights the mini disco didn’t seem to happen and if you weren’t at the pool bar by 8 you didn’t stand much chance of getting a table. Overall great holiday, no complaints apart from the need for more than factor 50 due to high temperatures and wind!