Azul Hotel & Retreat

Clean beach front property with great staff. Room was 1 of the best I have experienced in th 20 years I ave been coming to Costa Rica

Phone to room is not connected. Cannot call front desk. The Safe in our room … batteries expired after putting our passports and valuables in and could not get into the safe. No one at front desk. Called via WhatsApp. No message Center. Had to email. Still no response. Had to find someone to open it. Spoiled our day trip to see the Turtles migration in Ocional . Missed this once in a year phenomenon. The whole reason we booked this location. No coffee table to place any drinks, coffee or a plate. Awkward. Never have seem this before. TV did not work. No refund or expression of empathy. Manager would not allow later check out time even after all of this hassle. Very difficult to get to. Roads are treacherous. Grounds are lush. Only nice part. Never again. Ever.

The location to the beach is great. The pool and restaurants are very nice. The staff are very friendly and helpful.

If you want the soundtrack of the surf in the background of your next stay then the venture to the Azul Ocean Club is worth the trip. A little off the paved path but well worth the adventure. The rooms are designed to enjoy the setting. The food is excellent, though a little pricey, and the beach is right there.

he place is beautiful and delicate, the staff was never present to see if we needed anything, the bar was not open during our stay and we went in for a Coke without permission thinking that we were obviously going to pay for it, when someone from the staff finally showed up We told what we did and she told us "that's forbidden" with a grim face and she immediately went through the dataphone, what we expected was for her to tell us "oh what a pity, calm down, you need something else, the bar opens at such a time, I offer you cocktails etc" and As a second point, there is no access to the beach due to garbage and logs.

Property was too isolated from shopping areas and did not have a place to purchase souvenirs, etc. Everything was hours away on very bad and bumpy roads

Excellent Hotel. Quiet and clean. Super helpful and nice staff.

Wonderful experience all along!