Usuário convidado
13 de junho de 2023
You almost caused us to miss our plane. First, the wake up call never happened. So we had eight minutes to catch a car to the airport scheduled by the hotel. You guess it, the cab never showed! Frantically, we found out own taxi, and drove to the airport without so much as a shower, or even a tooth brushing!!!
No room service , no take out service in the restaurant, 20 minute wait for a cup of coffee at breakfast. No maid service, no microwave, and no refrigerator (even though we requested in our reservation comments for my wife's medications). And small things. I am from Florida, and was excited to watch some of the Friday night Pirate game at the bar. Even though I was the only one there, the bartender would not turn up the volume loud enough to hear the game. She said she can't, because the music was playing. When I pointed out there was no music playing, she just walked away.
In summary, the worst experience we have ever had staying downtown. I should get a refund, if you ask me.
Don Feeney
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