Kefalonia Bay Palace

Bella struttura , personale accogliente e gentile. Un po' di trascuratezza nella manutenzione del verde.

Wonderful views in a stunning location! Had a wonderful weekend stay with Friends. Rooms are clean with incredible views. Facilities in the Hotel was good, staff were extremely friendly and helpful. Lovely quiet location but within short walking distance to good restaurants and a couple of supermarkets. A perfect place to spend your time relaxing or taking an excursion (reception arranged this for us). I would highly recommend!

A soleless hotel made for mountain goats No bar facilities. Cold breakfast (cold baked bean’s bacon,eggs). No toaster (it broke) young staff that needed training. We arrived early to be charged 45 euros to checkin early as our room was still occupied. The hotel was empty 👎 !!! Why couldn’t they just allocate us one of the empty ones.

This hotel is amazing, view alone makes it 100% worth it. The staff were so kind and friendly, went out of their way to make sure we were having a great time. The breakfast was lovely, we ate in the restaurant for dinner twice and the food was absolutely delicious. Such a quiet hotel, it felt like we were there on our way most of the time even though there were other guests. The location of the hotel is perfect, Agia Effimia is gorgeous, plenty of options for food etc. Small beaches are absolutely gorgeous and perfect if you prefer quieter beaches with not many people there. Our room was clean and tidy, no complaints at all. Pool was excellent, pool bar available with drinks and snack foods to buy. We don't drive so one of our worries was not being able to get about to see other parts of Greece. The hotel has a taxi service and can call taxi to take you anywhere you want to go for very good prices. We had one of the best and most relaxing holidays we have ever had at Kefalonia Bay Palace!

I'll start off with a few of the good things about the hotel before listing the poor things. The view from the room was too die for. You couldn't beat it, absolutely amazing. The staff were always helpful whenever we needed anything so have no quarrells with that one either. The pool facilities there are also great, one of the best pools I've actually ever used, the sun loungers are a bit dated but they're good enough! However, the steps... You'll read about this in most of the reviews. If you have any disabilities, this is not the hotel for you. We counted over 150 steps you have to go up for our room, now if you plan on doing the pool, then lunch, then dinner, these steps do mount up. "There's lifts!", there are two lifts which do help, however, one of them is broken and by reading other reviews, has been for over a year. We were actually lead into the first broken lift by an employee and was stuck in there in the heat for 15 minutes before being let out by another employee. I'm not sure if this is just a european thing, but I do feel obliged to mention these two things. The beds are rock solid, if you're british and used to a lovely soft bed, forget what you know because these are something different. We woke up aching some days. Another small gripe and again, seems to be a greece in general thing, 'Don't flush the toilet roll down the toilet, use the bin next to you', first of all, how disgusting to have a bin full of excrement, I'm sure you can guess what we did, flushed it. We went down for breakfast every day at roughly 8:30-9AM, there's a wide selection, but all the hot meal items were cold, every single time. Such a shame, I did report this but alas, no change. There's so much potential with this hotel and definetely was not the worst hotel to stay at, but there's much better out there.

We had a beautiful view and i felt like the whole world was under my feet… The room was very big and comfortable, nice bathroom and very friendly staff at the breakfast. Loved my stay there. Very nice hotel and friendly people. Mamy restaurant walking distance from hotel.

The hotel is very pretty with stunning views of the seas, the wonderful staff who are very helpful and nothing is too much trouble - peaceful area short walk to the harbour for bars restaurants and supermarket along the coastline, would recommend

Very impressed with this hotel, we have been island hopping for the last 2 weeks and this is by far the nicest stay we’ve had. Dimitris and Athina have been wonderful, organising our tours/taxis, checking in on us regularly and even greeting us every morning before breakfast. The views by the room and pool are breathtaking and the rest of the staff were lovely. It honestly felt like we were staying in a 5 star resort for half the price.I can’t recommend this hotel enough.

When you find what you are looking for, stop looking! The views from this hotel are A.M.A.Z.I.N.G. It is truly a wonderful place. The manager Dimitri and his wife Athina are both fantastic. I really was treated like one of the family. I was only staying for one night, instead I stayed for 6! Breakfast is excellent, served by the lovely Yulia again with spectacular views. You will be made very welcome, you won't be disappointed if you stay here.