Philadelphia Marriott Downtown

Awesome location, right next to Reading Terminal Market. Strategically located beside City Hall, walkable to Historic Centre as wells

The hotel’s location is convenient, but unfortunately there were too many negative experiences, and I would not stay at this hotel or any other hotel in the same group again. First, the check-in line was extremely long. The front desk staff were unfriendly, showed no smile, and did not mention that guests need to join the membership program to receive complimentary Wi-Fi. I only discovered this after I had already checked into my room, so I immediately signed up for membership. However, after checking out, I was still charged a $13.99 Wi-Fi fee on my bill. That makes me wonder what the benefit of joining the membership program was in the first place. I am also surprised that in 2026, a hotel still charges guests for Wi-Fi instead of providing it as a standard complimentary service. I am writing this review to inform travelers who have never stayed at a Marriott hotel before. In my opinion, there are many other hotels that offer better service and value.

So much better than Hilton. Well maintained. Love it . Definitely I will be staying here in Marriott .

Everything was good and well organized. The staff was very helpful and polite. Thank you for everything

⭐⭐☆☆☆ (2/5) The biggest disappointment was the room itself. The room had no proper window. Instead of a normal window with a view or natural light, there was only a small round porthole, approximately 50×50 cm. This made the room feel dark, closed, and uncomfortable. When booking a hotel room, we expect a standard window, not a tiny round opening. This should be clearly stated in the room description before booking, so guests know exactly what they are paying for. Unfortunately, this was a very disappointing experience.

Great location! Minutes' walk to Chinatown and Reading Terminal Market. Super convenient for dining and shopping. Clean rooms with great city views.

Great location near a lot of walkable attractions, restaurants, and shopping areas. A lot of nearby bus and SEPTA stations so getting around the city is a breeze. The hotel and the room itself is clean and well-maintained. The only downside is that since it's the city center you'll occasionally hear honking or loud music from passing cars even late at night.

The soundproofing is so poor… I can hear the neighbours screaming all the early morning…

Great location. Acceptable service levels. Amenities can be better.