Super Inn & Suites Philadelphia

The bathroom sink lower panel was broken and hanging loose. The toilet tissue holder was broken loose and falling out of the wall. The vent fan switch knob was missing, the toilet seat was broken loose and only one bolt was holding it in place. The shower worked well and the towels were changed each day. The bathroom and hallway did smell like smoke that they tried to hide with cleaner. The price was much better than any in the area.

Jets in jacuzzi tub did not work. Bed was very loud and the comforter was not big enough for it. Not clean, mirrors and surfaces were dirty. Could hear other guests all night and see through a crack in the door where it did not properly seal.

Property needs renovation. Food choices limited, cable/satellite tv did not work, internet access slow, room wasn’t very clean, whirlpool tub drain was broken

Property was old. Breakfast bar was not good at all and had a severely limited menu. Pastries were old. Waffle mix was stale. They had biscuits and gravy all three days we were there. Bathroom sink was clogged and the toilet ran. The TV worked and the coffee was strong and hot.

This is by far the worst hotel I've ever stayed in. There is a notice on the front door that stated that there were no firearms allowed on the property. I would have never stayed without mine, plus we were traveling and 2 of the husband's are officers, so always carry. Our rooms were not grouped together as we had ask for since we were traveling as a group. There was an overwhelming stench of ********* smoke in the entire 1st floor. We got woken up at o dark 30 by an employee who banged on every door that had a guest accusing us of steeling his laundry. We went outside our 1st morning and there was a car with its back window smashed in with a hand weight. The 2nd night when we came back again im not sure if their pumping the ********* smoke through the vents or what was going on, but on the 1st floor was constantly full of the smoke and smell. We headed to bed around 11 P.M. as we all had to get up early the next morning, we had a 14 hour drive back home. The people on the 2nd were having some sort of party and were running up and down the halls screaming and pounding on the walls, blasting music. We ended up just calling it done and got up at 4 A.M. to leave since we weren't being able to sleep anyway. When we complained at the front desk we were told the owner knew about it and wasn't happy, but we could have called and complained anytime through the night. She then told us she had been upstairs about the situation multiple times in the night. NO WAY WOULD I STAY AGAIN EVER

We were A no show my is ill with asthma I guess we have lost the money we paid

Was exactly what we was looking for and got!! Highly recommend

Our room was dirty and smelled like someone smoked in the room

Took 30 min to check in. Couldn't find reservation and not concerned with helping. Room seemed safe and clean.