Usuário convidado
2 de agosto de 2024
Currently staying at the hotel. I will update the review as our holiday progress. Hotel is in a nice location and staff are very pleasant. Rooms are clean and view is great. We originally were not impressed with the food but a discussion with the restaurant management resulted in a much better culinary experience. My Gnocchi today is quite nice and so is the meat skewer. We were looking forward to the children’s dance but when the time came this guy showed up and started entertaining children in Italian. This was suitable for most of the clients but you could see non Italian children being very disappointed. We waited for 15 minutes hoping a change in the format but decided that this event is not for us. I should add, this is not the first non English resort we go to but all other resorts start with singing and dancing rather than interactive chatting to exclude non native children. So, 1 star for nice room, 1 star for nice staff, 0 star for entertainment, 1 star for food and 0.5 star for wow factor. .5 star wow factor from restaurant manager extra step to ensure our satisfaction. I keep it at 3 star as one of the animation team screamed in Italian at my daughter for taking a noodle which was pretty uncalled for. She is now afraid to join any activity as “they speak another language”.
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