Journey17265746442
27 de julho de 2023
Lovely hotel in many respects but also a few flaws. I would suggest that this is more a hotel built around a restaurant than a hotel with a good restaurant. The ladies on arrival couldn't have been more helpful, as we arrived a good few hours before check in, and they went above & beyond to get us in much earlier for which we were extremely grateful. The room itself was large & airy with a great bathroom filled with lovely 'Nuxe' products & big fluffy towels. There was a small terrace area over looking a small courtyard area which was very peaceful. The swimming pool area was lovely with plenty of seating & sunbeds. However this is the first negative, the pool is literally inches away from the restaurant tables, and as such they restrict the times you can use the pool (which wasn't mentioned on the website). Between 12-2.30pm the pool is closed, to allow the diners peace and not to be splashed. Being the hottest part of the day that is when I like to be able to cool down. This leads me to the main negative we found of the visit .... the location is not very good at all, it is a LONG way out of the city, on the edge of an industrial estate and a motorway! We discovered that there was a Supermarche & boulangerie across the motorway, but we had to take our lives in our hands to dash across!! There are NO little bars/bistro's/Cafe's around the hotel. Due to this the hotel I guess assumes that you will be dining with them but at high prices and very limited options this didn't suit us, and so we ended up having to take taxi's in to the centre of Perpignan (approx 15-20 euros), as the only food options were the restaurant or a cheese/meat platter in your room. No pool/snack/childs menu. Lastly when we were departing our bill stated that we had spent money in the restaurant and had two breakfasts and the bar bill stated more drinks than we calculated we had, so it is worth double checking the bill before paying. We did query it and the gentleman agreed to remove the breakfasts but not the 'Restaurant' charge. I do believe that the Hotel should update the website and make things clearer, like the location, the pool hours and the fact that some things advertised such as games room/cafe etc didn't appear to exist anymore.
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