Hotel Del Sol - Pensacola

Room was not cleaned once we checked in. The room floor looked as if it had never been swept. There was also no toiletries, towels or remote to the television. Was quiet and bed was comfy though.

One night stay. Everything wrong. Midnight staff rude. No ashtray, towels, garbage can, or fridge. Sink in bathroom not working. Tub leaking. Kitchen sink leaking. Desk stained, lights broken or not working. Lock on door broke. Floor tore up. Only 2 pillows for king size bed. Dirty pillow cases.

Fire alarm chirpping in hall way, also in room, changed room. No TV remote, no trash can. Peope hanging out at front desk. Hallway had boxes laying about, lamps were missing light bulbs. Patio had people hanging out smoking ****, just not a great place.

The pictures provided make this place look very nice. However, the reality is not so nice. Our room was disgusting. Stained sheets and roaches crawling. The coax cable was coming out of the wall. And on top of that the tv didn’t even work! The counter tops were coming apart as well as the baseboards in the bathroom. Definitely looked like mold was growing around the toilet. Then on top of this. The lady who worked at night told me to leave my name and number to be contacted by the owner. Not only did he never call, you can’t get anyone on the phone. I also forgot to add that they advertise free breakfast and they do NOT do breakfast anymore. 0/10

I wouldn't recommend staying here. The owner doesnt keep the a/c on in the building. The place has mildew on the walls and it reeps through the building. There was debris on the bed in the room. The door had no lock. The customer service agent was friendly however. The pool is not in a running condition. The location is terrible. I ended up finding somewhere else to stay and lost on my money. I do not recommend.

The room was not heated upon arrival, there were cockroaches in the room, the mezeta destroyed, poor cleaning, there were no bedspreads on the bed. among other things.

Not being hyperbolic, when I say, this is the grossest motel that I have stayed at, in my adult life. Casa Del Roach is more like it.

I'm going to be honest, this is by far the WORST "Hotel" I've EVER stayed in! The pictures are misleading, either they have poor management or their staff is lazy. For the price they're charging, they do have roaches in their rooms, nothing and I mean NOTHING IS UPDATED. The carpet is old, the walls are old, the TV is old, everything is old and run down. DEFINITELY DO NOT RECOMMEND! NEVER STAY HERE IF YOU VISIT PENSACOLA, NEVER!!!!!! THIS PLACE SHOULD BE SHUT DOWN

He gave us a nasty dirty room that smells bad in mad I book online because he stay trying to over charge me