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Cringletie House
4.8/550 avaliações
Lovely settings driving up. Receptionist was extremely lovely, Harriet was very bubbly and a great front of house welcome. We stayed one night in Ardean cottage with hot tub. Harriet showed us everything we needed to see and settled us in. Although we had seen pictures of the cottage before we arrived we were a bit disappointed with the cottage. We are a well travelled couple and have always stated that the front entrance of a building can say a lot. This wee cottage could do we a touch of stainer on the wooden entrance of the cottage to keep up with the ambience of the estate as it looks quite grubby. The main problem we had on entry was the overwhelming smell of dampness which stayed with us. The decor would be best suited in keeping in tow with the main house itself as it’s a little dated and not very luxurious compared to the main house rooms/suites. We have stayed in many luxurious places hotels, lodges, castles etc and for the price charged found it to be a bit on the high end for what we received. On the other hand everything we required was available. The hospitality tray had shortbread coffee hot chocolate tea milk and something we haven’t experienced before 4 small miniatures of whisky, a very welcoming touch. The hot tub I have to say was the best we have ever used even compared to Forest Holidays. The morning of breakfast was a great pleasure yet again a mention to Harriet, she was very bubbly attentive an amazing at her job. We would go as far as saying the best service we have ever had, and that’s a very high compliment. The breakfast was beautiful. Next time we may stay in the suites but not the cottage which is a great shame as it’s set in such a beautiful estate
Peebles Hydro
4/575 avaliações
It really is outdated, compared to other spas and hotels of similar ilk. For instance I stayed at Dunked house, it was night and day. The staff are great but the place needs a lot of money spent on it. In our room 317 we hd a television that had half the screen darker than the other half, good thing we didn't go here to watch the telly. The pool area was nice but needs refurbed. The big steps taking you down the front are dangerous for elderly people, they are patched up and in a very, very, ”note the two very's” bad state to of affairs to say the least. Would I stay here again, probably not till the place has been upgraded. Looking at what I have seen of the hotel, this is going to take millions of pounds to do. I enjoyed the archery, the wee girl was a great help. To be fair the staff are lovely but things really need to improve on the hotel side.

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