Hotéis perto de Mousehole to Lamorna Cove Circular Walk, Paul

I booked a private function room for a school reunion, along with a buffet supper. The room was more than large enough, and pleasantly decorated, with a view of the sea. The table had been prepared despite our having a buffet as opposed to a ‘sit-down’ meal. The food was very good value for money. Tea and coffee were included, and top-ups were available. The staff could not have been more helpful, from my initial phone call, to finding a selection of different tea bags! Nothing seemed to be too much trouble. We were not hurried to leave, and additional teas/coffee were made available late into the evening (plus more of the lovely shortbread!) Overall, this was a very pleasant experience, and very good value for money. The helpfulness of the staff was the icing on the cake.

Me and my partner Jenna got married here then stayed the night and it was a fantastic day/experience. We had around 60 guests with more coming in the evening and everything went perfectly no thanks to Harriet and the main man Stefan ! Im not sure if these guys work every wedding but you need to ask for them as they were brilliant. Always had a drink in our hands, guiding us from here to there making sure we were on time, and anything we needed we just had to ask and 30 seconds later it was done. They really helped make our day special. The hotel itself was also great, really well looked after grounds against a stunning backdrop of St Ives, and very tidy inside. We have absolutely no complaints at all with the hotel or staff, if we were to get married again, we would pick Tregenna in a heartbeat. Also a special thank you to the security man on the gate, great guy and he drove my disabled mum around in a golf buggy all day and made her feel like the queen.

I booked a room for my mother at very short notice. The staff made her feel comfortable and welcome even though she was alone. Accommodated me having a delivery to the hotel etc. Excellent, couldn't thank the hotel enough.

The room design is very special and the accommodation is very comfortable. The attic room is hot during the day when it is sunny. The hotel does not include breakfast, but there is a restaurant downstairs, which tastes very good. There are some specialty shops near the hotel, which are worth visiting. Most of Penzance's accommodations are on the hillside, not far from the hotel from the train station, but it is tiring to climb the slope with luggage. To all major attractions is to take a car from the railway station. There are several Chinese restaurants on the market steet, which taste pretty good.

Outstanding hotel. From start to finish. Staff were friendly and welcoming which after a long journey is the most important. The room was cleaned and well equipped to support your stay. They also supported us when our clothes were wet from the previous day. Food was a highlight here too. Everything was delicious. I’d recommend a visit here. It’s a must as it’s close to Penzance but quiet at the same time. You’ll need a car to drive here.

I stayed in a double room on the first floor and the view of the harbour from the bay window was picturesque. The room was comfy and everything worked (TV, heating, WiFi etc). The ensuite was compact (you wouldn't be able to swing ”The Mousehole Cat” in there), albeit was clean and the shower was good. All the staff were pleasant and hospitable. Notably the waitress who served me breakfast on both mornings was super. Breakfast was appetizing and I thoroughly enjoyed my evening meal; it was all very good quality. Also, serving food from late afternoon is a real plus. Thank you to all at the Ship Inn, who made my few days away very enjoyable. The weather was pretty parky and bright, which made Mousehole so charming. Regards IC

Shocking! Totally unprofessional Where do I start? Right from the debacle of our check-in, to the manager knocking on our door at 8pm, the stay was comical and not in a good way! On arrival our booking couldn’t be found, apparently our fault; we paid for the night upfront and told we could pay for the other night the next day. Once in the room we were stunned at the dilapidated state of the room! At £125 p/night anyone would expect better! We tried to pull the curtain but the rod was not even on the support and the curtain was hanging down and out of its hooks! After climbing up to fix it (so we could pull the curtain’s at night to sleep), we noticed the tie backs for the curtain were very loose on the wall and knobs falling off! At this point we didn’t want to touch anything incase it broke and we got the blame it! We politely told the staff about the damage in the room for 2 reasons, 1 to be courteous to let them know (and to fix it) and 2 it is not a good look to pay for a broken room! Breakfast was nice and the young lady running around on her own was brilliant! After breakfast we left and had a nice day out. We got back to see our room had not been looked at to fix the items mentioned. Oh well we thought, so we settled in for the night. We had a knock at the door at 8pm… It was a guy called Matt, we now know it was the manager! He explained to us that he had not managed to get into a room to look at or even fix the curtain etc. He then insinuated that it was our fault that he couldn’t get in as we had the only keys… Apparently the previous guests had taken the set of keys with them, this was our fault how? The conversation deteriorated and his customer service was in the drain. He seemed to have an excuse for everything and all but blamed us for the damage discussed. The final straw was when he said that if we didn’t like it, he wouldn’t charge us for the night, and we could check out now… It was 8pm, and we were in our pyjamas! He mentioned that we hadn’t even paid for the room for this night-we offered to pay for both nights upon arrival!! We then offered to pay in the morning -he then said no one would be there to take the payment…hmmm a hotel that has no one on their reception in the morning, very interesting. Matt, the manager, defended everything we said, and at no point, did he apologise for the inconvenience of disturbing us at this time of night, nor the lack of attending to our room, nor did he even suggest any sort of solution, in fact, he said there was absolutely nothing wrong with the room, and there was no damage! It was at this point, I pulled out my phone and showed him the photographs we had taken at the time of check-in to show the damage and prove that it was not us that did it (as he insinuated that it was)-he apparently asked his Housekeeping. Well, I don’t think I’ve ever been so insulted or spoken to as a “guest of Hotel” in a more derogatory, patronising manner. The absolute kicker is he offered us a discount…of £5!