Usuário convidado
11 de fevereiro de 2024
Very disappointed as advertised as 5 star we thought we were getting a good deal looks lovely from outside and reception looks very nice but rooms not clean every where dusty under the bed a disgrace bathroom tap broken and loose sink plug broken had to use knife to lift plug to let water drain away asked for room to be cleaned especially under bed but not done till next day and had to show cleaner and move bed ourselves for her to clean no safes in rooms no hand towels left out.we were in rooms 601 602 then moved to 701 702 without any notice just a tap at door and move now lifts were dusty dirty with plasterboard as workers using them for materials for work getting carried out .definitely would not recommend as 5 star a possible 2 as needs a good clean sorry Le Bali but you need to up your game as we wouldn't stay again
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