Paradise Land Resort

I was charged 300 baht deducted from my deposit because I was late 50 minutes during check-out. Check-out was 12.00pm and I checked-out at 12.50pm. I was not previously warned that I would be charged that amount for late check-out. I ignore if that is an unwritten rule or if it was the reception manager who pocketed that cash since I received no receipt for that. Or maybe they are trying to educate nasty tourist who, omg, dare to check out late 50 minutes? It certainly felt like a rip-off. To add insult, I was denied to use the gym right after check-out, because as the reception manager said “I had already checked-out”. Just to mention, the gym is just a glass wall accross the reception. Maybe they wanted me to leave soon so I don’t complain about the over charge? I have been to many hotels in Thailand and I always use the gym on the same day I am leaving. What is the harm on that? Such a nazi-style in applying the rules is totally disregardless of the customer experience to say in a light way. It certainly made me angry and left a bitter after-taste that affected badly my ultimate perception of the place. If it is the reception manager who pocketed the money I heartfully hope she gets fired. And if they wanted to educate me they certainly succedded: next time I will check-out on time…in another hotel. To summarize, it is all smiles until you thread on trap and then they find a perfect excuse to charge you money. Imagine for example if accidentally spill a drink on the mattress: 3.000 baht. Or you break a light bulb: 5.000 baht. I understand they have a low salary but they seem to be greedy creatures waiting for the chance to over charge. Which makes me worry about the safety of my belongings in the room as well.

Everything is good, near the sea and pub with quiet environment.

Front desk people is very helpful, kindness and patience!!

I think good choice for my trip silence....famous place be located very near 😁 And have good smoking time with 🍺 in balcony 😍 But sometimes see bugs little... so....😌

Отель хороший, расположение удачное. Завтраки скудные, но вкусные)

위치는 아주 좋습니다 근처에 먹거리도 많이 있구요. 그외에 호텔에서 먹는 음식.직원들 서비스는 아주 별로 입니다. 아마도 다시는 찾지 않을듯 합니다. 방은 낮에도 어둡습니다...방은 우울합니다.

위치와 수영장은 매우 좋앗어요 하지만 호텔문 밖으로 바로 외부와 이어져서 벌레가 너무 많앗어요.

พนักงานน่ารักบริการดีมากคะ พูดเพราะยิ้มสวย ดูแลลูกค้าดีมากมีบริการฝากกระเป๋าด้วย

낮에 일하는 여성직원분들..밤에 일하는 남자분직원.. 모두들 친절합니다.위치도 아주 좋구요. 수영장도 좋아요.편안허게 몇일 쉬기 좋습니다