Usuário convidado
1 de fevereiro de 2025
Worst hotel experience ever. The cleaning staff were extremely friendly and kind, but the two receptionists were awful at best. Extremely unhelpful, very dismissive and rude, and not willing to direct or assist first timers in Pattaya with any restaurant recommendations, tour excursions, and just anything, really. We landed in Bangkok in the early hours of the morning and had asked the receptionist if we could book an extra night and have a room to freshen up, this was around 4am. They very rudely gave us one word answers and were not willing to assist us at all. 2pm check-in was non-negotiable and they claimed that all rooms were full, in a very rudely manner. Once we’d finally been allowed to go into our room after 2pm, we found some used narcotics in the drawers of the dressing table. Receptionists did not greet us on any of the days, and would pretend not to hear us if we had gone to the reception desk to enquire and ask for help with recommendations for our trip. The location of the hotel is good as it is quite central, but all in all, we would never return back to that hotel purely based on the horrid receptionists. Left an extremely bad taste in our mouths.
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