Golden Phoenix Hotel-Manila

**Review of Phoenix Hotel Manila** I recently stayed at Phoenix Hotel Manila and unfortunately had a disappointing experience. I checked in around 2:45 AM, and from the start, the receptionist was unfriendly and did not provide a warm welcome. I had booked a room with a city view, but when I opened the curtains, I was shocked to find a view of the parking ramp instead. When I called the receptionist to inquire about this, her explanation—that the hotel was fully booked—was unacceptable, as my reservation clearly specified a city view. Additionally, the room itself had an unpleasant odor and was poorly maintained. Essential items like paper towels were missing, and the paper provided on the table resembled scratch paper, which is not what I expected from a hotel of this standard. Overall, I felt that my stay did not provide the value for money.I hope the management takes these issues seriously to improve the experience for future guests.

I got the older room at 2nd floor and it’s older room than my friend who got 1 room at 4th floor .

We stayed in this Beautiful hotel for multiple time All the crew are kind, they alway smile and greet you, Their room is big and smells good and very comfortable their food is delicious and only walking distance to Mall of asia banks, store, Restaurant, loundry,

We got free room upgrade! Thank you for handling us really well! We’re looking forward to our next booking! The room is really nice and huge for the two of us. We got this place cause we are watching a concert in MOA Arena! And it’s the nearest soool near that you can walk around 10 mins or less.

Near to MOA shopping center. Have few mini market outlets nearby. Food choices not many in walking distance. Room is small. From car park going to room is like a maze. Have to change lifts and long walk.

Love the coffee shop. Love the coffee table. And their latte was the best. Very convenient to SM. Would like to visit again someday. Highly recommended hotel.