GreenTree Pasadena

I like the location of the Green Tree, which is near the Del Mar metro station in Pasadena, and convenient for getting to JPL or Caltech. The staff are friendly, the hotel is clean, and they have a nice bowl of fresh fruit available at the check-in. However, I have two quibbles. First, I found the billing to be perplexing. Online travel agencies said I would be charged an extra $5 on site, but in fact I was charged an extra $12.20 (+ a $100 deposit which has not yet been credited back to me). Since I was traveling for work, I needed a $0 balance receipt to document that charge, and the reception staff were unable to provide an appropriate receipt. Second, the room was cold, with air-conditioning set to 64 F when I arrived. I turned off the air conditioning, but I was cold in bed and unable to find a blanket or extra layer. If I stay again, I guess I'll bring my own blankets and will try to book differently (perhaps directly through the hotel) in hopes of getting a receipt that my travel reimbursement folks can process.

如果有更差的評分，我還會降，設施很破舊，房間臟亂，衣櫃是壞的，裏面瀰漫著各種味道，洗衣房的乾衣機也是壞的，吃飯的地方四處透風，很冷，我申請了提前退房，雖然同意了，可是衹退了一半的價錢，我看把所有的費用都加到了第一晚，非常不誠信的商家，千萬別信裏面的圖片。