The star rating (and therefore room rates) for this hotel should be downgraded unless or until the renovations are completed. As other reviews state, there’s good and bad. The “good” is that my room was newly painted, new soft furnishings, clean bed linen and comfy new bed. The “bad” is in mid-winter In cold Melbourne, you can’t get away with having no hot water, or at best luke warm, despite running the tap for 10 minutes each morning of my 3 night stay. Further, there is no breakfast room (supposedly under renovation too). Also, attention to details such as removing rubbish, used bed linen etc from the passages and bins should be done promptly. The bathroom was probably “renovated” but tile grout and corners we’re still grubby, the towels were plentiful but old, yellowed and threadbare (chuck them and buy some fluffy new white or black ones). The coffee mugs still had the evaporated dregs of the previous user’s drink in them! Yuk. But boiling water in the kettle fixed that: but should I have been the one to do that? Overall it’s a disgrace to what it was 5 years ago when I stayed there. Not ever returning which is unfortunate because it is in a great location for university and city access, cafes, and recreational parks, and transport.
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