Confira avaliações genuínas e informações úteis de viajantes reais que ajudarão a encontrar a estadia perfeita para você
Publicado em21 jun. 2025
Axelly
Our stay at the Black Swan Hotel was truly amazing. Originally, we were booked at the Hana Lodge, but due to renovations, we were moved to their sister property in the heart of Rotorua. Despite the change, we were pleasantly surprised by the excellent service.
The room amenities were incredible. We had a free mini bar that was replenished daily, a large, comfortable bed, and breathtaking views of the lakes. The room was exceptionally clean, and all the staff members were incredibly helpful and courteous.
The breakfast served from 7 am was delicious! I highly recommend this hotel to anyone travelling to Rotorua.
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Preço por noite a partir de:VND 5.580.811
Publicado em5 abr. 2026
Usuário convidado
Excellent location. Beautiful grounds and property. Stunning views. Spacious room. Helpful staff. Nice bonus that there are animals on the property. One major goof up — thankfully acknowledged quickly however could have been much more sensitively handled.
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Preço por noite a partir de:VND 13.455.956
Publicado em5 jun. 2025
Usuário convidado
We checked in at night and were warmly welcomed by Mr. Fong at the reception—he was very helpful and approachable. Since there were three of us, we booked a double-storey, four-bedded unit. Overall, we had a pleasant stay. The only downside was the parking area, which was quite small and required some skill to navigate. Mr. Fong kindly offered to assist with parking, but we managed to handle it ourselves. One suggestion: it would be helpful to have more cutlery available in the unit for added convenience.
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Preço por noite a partir de:VND 2.236.200
Publicado em30 jun. 2025
Dan Wuang
A localização é excelente com muitos cafés e restaurantes.
Eu peguei no treinador Intercity que desapareceu no site de informação turística, a partir de lá é Menos de 5 minutos a pé e depois tornei-me direita para chegar ao albergue.
Muito amigável e útil recepcionista, no entanto, note que está fechado às 6h.
A casa de banho e a casa de banho são Muito limpos, apesar de um Grande grupo de pessoas, e o gel de banho e a toalha são Muito bons para mim.
Fiquei EM um quarto privado, o que é BOM para mim.
A cozinha está equipada com frigoríficos, microondas, fornos, utensílios, cozinhas, sabão de limpeza... máquinas de lavar roupa pagas.
Você Pode estacionar SUA bagagem após check-out gratuitamente.
Distância de caminhar para o Centro de Rotorua, que TEM um tribunal alimentar e McDonald's KFC para opções de refeição ligeiramente mais baratas.
A entrada no albergue está sempre fechada com senha, por isso sentiu-se segura.
Se estiver EM Rotorua, EU ficarei lá.
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Preço por noite a partir de:VND 414.685
Publicado em27 dez. 2025
Maria Mercedes Otero
Looking at it from outside as I drove around it to get to the front entrance made me doubt my choice, but thankfully they invested the money where it matters: the guest rooms. Spacious, comfy and clean. The breakfast was pretty bad- even my 16yo son, who is basically our food trash can, wouldn’t eat. If you have options, don’t do it. And for me, as a vegan, it was particularly sad- thankfully I had packed some meals for myself. (We were there over Christmas Day, I don’t think anything would have been open, sadly)
As for location- the view of the lake was nice, but it would have been better to have stayed by ‘eat street’- which *was* open to some degree on Christmas Day! I don’t know about Christmas morning, tho… but still a more convenient option, I would say, in terms of location- although it wasn’t a bad walk over to eat street from this hotel.
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Preço por noite a partir de:VND 3.619.776
Publicado em17 dez. 2025
Usuário convidado
Great location right by the lake and close to shops, restaurants, and attractions. The room was comfortable and clean, and the lake views were a nice bonus. Staff were friendly and professional, and check-in was smooth. Overall a pleasant stay and a very convenient base for exploring Rotorua.
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Preço por noite a partir de:VND 2.635.383
Publicado em27 abr. 2025
Usuário convidado
The hotel's environment and location are excellent, and the underfloor heating is a great touch. The front desk made check-in feel very warm and welcoming, and check-out was smooth and hassle-free. I really wanted to give a 5-star rating.However, the breakfast experience was extremely disappointing. A female staff was busy clearing tables the entire time and provided no service at all. Many food items were already gone — we went at 8:10 AM, and breakfast was supposed to be available from 7 to 10 AM. There was no bread, no croissants, no apple pastries. As for fruit, only three pieces of orange were left, and they didn’t even have any pulp. I pointed this out to the staff member, and she simply told me that the breakfast supply was already finished, then continued tidying up without offering any help. But there were still over two hours left before breakfast was supposed to end! I was honestly speechless. I had no choice but to drive into the city center to buy some croissants myself. I don’t know if this was a cost-cutting measure or if they genuinely ran out of pre-frozen pastries, but either way, the experience was very poor. This was already our third time staying here, and the previous two visits did not have this issue.
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Preço por noite a partir de:VND 1.720.750
Publicado em6 out. 2025
Usuário convidado
I had a wonderful stay at AWA Hotel. The owners were very accommodating and gave us a warm welcome. They kindly allowed us to check in early due to the stormy weather, as we had nowhere to spend time outdoors. The room was clean and tidy, the toilet was sparkling clean, and the soundproofing in the room was excellent. Overall, a comfortable and pleasant stay that I would highly recommend.
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Preço por noite a partir de:VND 674.348
Publicado em4 mai. 2024
Usuário convidado
Uma boa estadia central para uma rápida pernoite em Rotorua. Instalações um pouco antigas, mas com boa relação custo-benefício
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Preço por noite a partir de:VND 3.185.713
Publicado em17 ago. 2024
Usuário convidado
在剛剛結束的新西蘭之旅中,我收穫了一段無比美妙且令人難忘的經歷。從精心規劃的旅遊線路,到專業負責的旅行社安排,再到導遊精彩絕倫的講解以及領隊戴傑無微不至的細心服務,每一個環節
都堪稱完美。
旅遊線路的安排獨具匠心。我們的行程涵蓋了新西蘭南北島的眾多精華景點,從北島的奧克蘭繁華都市,到羅託魯瓦的神奇地熱奇觀;從南島的皇后鎮壯美山川,到蒂卡普湖的璀璨星空。無論是自然風光還是人文風情,都能讓我們盡情領略。每一天的行程安排合理緊湊,既不會讓人感到匆忙疲憊,又能充分利用時間,深度體驗每一個地方的獨特魅力。
旅行社的安排十分周到。住宿選擇更是貼心,從温馨的民宿到豪華的酒店,都能滿足不同遊客的需求,且地理位置優越,方便我們出行和休息。餐飲安排上,不僅能品嚐到當地的特色美食,還充分考慮了遊客的口味差異,確保每個人都能吃得滿意。
而導遊jerry和領隊戴傑講解則是此次旅行的一大亮點。他們對新西蘭的歷史、文化、地理等方面瞭如指掌,每到一個景點,都能為我們進行生動有趣且深入淺出的講解,讓我們對這個美麗的國度有了更深刻的理解和認識。無論是毛利文化的神祕傳説,還是當地獨特動植物的生態習性,都能娓娓道來。
領隊的細心服務讓人倍感温暖。從旅行前的耐心溝通和細心準備,到旅途中對每一位遊客的關心照顧,他始終以熱情和專業的態度陪伴着我們。遇到任何問題,Jay都能迅速有效地解決,讓我們的旅行沒有後顧之憂。最開心的是領隊攝影buff點滿。全程為大家拍攝精美圖片和視頻。最後還為大家做了旅行Vlog。一定要加雞腿。這次新西蘭之旅因為出色的旅遊線路安排、周到的領隊服務、成為了我人生中一次珍貴而美好的回憶。安利想要探索新西蘭的朋友推薦羚羊部落。相信他們一定能為您帶來一場同樣精彩的旅程!
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Preço por noite a partir de:VND 3.685.661