Hotéis perto de Walter Galt Reserve Dog Off Leash Area, Parkdale

Pluses: - Loved our experience - both hotel and location. - Staff are fantastic and super friendly. Nothing is an issue - we felt very welcome. - Room was great, quiet and comfortable. It's an old building which has been spruced up with new paint and furnishings. - Bed was excellent and room very clean. Room for improvement - One of the lifts (there's only 2) is terribly slow and should be replaced. - There's only so much you can do with an old building but we had no complaints.

Location is excellent. A short walk to both ends of Acland St and late evening food available at several spots. Room was very clean but bedside tables needed an extra wipe down. Great selection of quality tea and coffee on offer. Tram noise is definitely audible from early a.m. but if you’re looking for a city experience, it just sits in the general hum of urban Melbourne sounds. Front Desk shuts 8pm sharp, so be aware of this as Trip will not pass out your contact details for reception to call you and confirm this info. Needed to contact reception after we got into our room: no answer. After ringing 3 times, gave up. Be aware, when the Cosmo takes your $150 room deposit, they charge you 2.5% which they don’t refund ($3.75). This is very dodgy business practice (illegal, we believe) and we told them we would contact Consumer Affairs, as they also refused a cash payment alternative to avoid this fee (due to Covid). The senior receptionist was very understanding and kindly overrode the fee, but it is something to be very aware of. Tarnished what was, essentially, a great stay in a good value hotel.

The Deluxe room we were allocated was possibly the worst view you could get for the most expensive price you could pay. We were allocated a room ( 210) directly opposite the lifts and in the room out view consisted of overlooking a persons apartment and as they were having drinks on the balcony and we were maybe 2metres away from that building there was zero privacy . The curtains were very fine materiel so in order to have some distance between us and them we were forced to keep the heavy drapes closed all day and night . This made the small room very claustrophobic, the windows don’t appear to be doubled glazed so on the lower levels you can hear the bins being emptied and the general rough and tumble of the lower laneways and the residents in the adjacent building having late night drinks . When we enquired about moving rooms we were offered a room two doors down . The annoying thing was they said they were fully booked so there was no rooms on higher floors we could move too . A quick check on Wotif revealed that there were actually rooms available that you could book so there were vacancies , but l guess it was better to hold them open to get top dollar rather than to accommodate current guests who’d paid upfront 2months prior . I would have moved current guests who had a legitimate concern if it had been me making the decision as a gesture of support, but l guess they weren’t to concerned because we’d paid already but that type of contempt for guests who chose to stay in good faith wears thin . Not a pleasant stay wouldn’t recommend and will be happy for a refund !

Rooms are $200+ a night at the moment for a very basic motel room below a pub.... In Frankston... You can get decent rooms in the Melbourne CBD for that price. Rooms have been renovated in the past few years which is nice but grouting in the bathroom isn't clean and is getting scungy. Outlook from window is over the carpark and a muddy river - no privacy if you want to leave the blinds open to let natural light in. The noise coming into the rooms is terrible - can hear everything going on in the corridor and everything happening in the carpark. Even worse is the constant scraping noise from chairs on the ceiling in the pub above (though this seems to mostly stop by about 10pm). Missing some of the little details such as only one towel and 1 drink for a two person/two bed room. Beds are firm but comfortable. On the plus side - location is fantastic if you need to be in Frankston - short walk to beach, loads of pubs, food options and shops just across the road. Free parking is plentiful (but not secure at all), free minibar is a nice touch and room service from pub upstairs is useful. Probably wouldn't consider staying here again unless the prices are lowered. Totally ok for a one night visit, if you can deal with the noise.

The room wasn't too bad, the beds were comfortable. The service was absolutely terrible!!! On arrival we went to reception and the guy that served us was rude and arrogant, No customer service skills at all!!! We went to our room and had to leave and go to an appointment, we returned and went to the bistro for dinner, to be told they were fully booked and we could eat in the sports bar. Looking around there were atleast 10 empty tables, we made our way into the sports bar and I walked straight back out, there was no way I was sitting in there with my family to eat a meal. I walked back into the bistro and asked if I could wait for a table, I was told with attitude from the staff that they would come and find us when a table become free, as we waited there was NOWAY this bistro was fully booked! There were empty tables everywhere. We waited half an hour and I walked in and sat at an empty table, a waitress came over and I said my son is hungry and we will be ordering dinner. We eventually had a meal with poor service!!! I will NEVER set foot back in this hotel again. The staff need some lessons in friendly customer service!!!!!

Stayed here over two nights with my partner and we both were VERY happy with the stay. The ONLY thing unfortunately that we did not like was the fact that the bed sheets had several blood stains on them which was highly concerning. I called them for a replacement which they were HAPPY to do however i figured since i'm just staying for 1 more night i would use the extra blanket stored away in the room in hopes that no one really uses it and that it is clean throughout because it also gets washed after every stay. Unfortunately even that was kind of dirty with dried up white crumbs on the fabric (kind of looks like dried up dough). By then, it was already too late to call for a replacement and had to settle with that. The oven also could not close completely and i had to put a chair against and under the handle bar to keep it closed. Other than the blanket cleanliness and oven door, everything else was perfect. My partner and i absolutely loved the place and despite the negative aspects of the things mentioned, do keep in mind that the hotel staff were more than happy to fix the issue and were very friendly, which i did not take them up on the offer as i did not want to hassle them for just 1 more nights stay. Therefore, if you decide to stay here, just make sure you check everything and request anything before the after-hour times. Additionally, their customer service was also very friendly as previously mentioned. They also allowed a late check-out by 1 hour, free of charge which i really appreciated. They were very patient and exceptionally welcoming every time i spoke to them. The check in and check out process were all quick and easy and i would highly recommend a stay here. It's pricing is great as well and they are close to the CBD!

There is no kitchen. It is more like a domestic express hotel. The bed is more comfortable, but there is no washing machine and dryer. It is OK if you are a couple, but not recommended if you are traveling with a family.

For $400 a night - there are issues. The room lights were so high tech that we could not turn them off or control them in any way we wanted. We were not drunk btw. A lovely person from reception came to turn off the lights so we could sleep. The lights also randomly turned off when we weren't moving enough in the room. Silly to use this system in a hotel. I would get breakfast in the Shop Centre next time. the hotel can't cope with the numbers and it's a very strange crowded food set up with average food. Luke warm lattes. Waited 15mins to be seated at breakfast table, when pre-paid, so they knew the numbers coming. Its very much a family destination, which is great, but the pool on this weekend was full of kids at 7.00pm. I don't think a quiet swim with a view is an option on weekends. It also seems weird that we had to pay for parking when we had shopped all day in the centre. Food and drinks are well priced - I would go again, but will wait for a cheaper deal to make up for the cons.

We didn’t look to the hotel for more than just a bed for the night, so didn’t check out the other facilities. The bed was comfortable, the shower was nice, and the room was set up in a modern and pleasant way. The room has most of what you need but it is very small, with very little space to even set down a suitcase. I would have preferred access to a full size ironing board rather than a desktop one.

This hotel was originally scheduled, but the trip was cancelled because it was too far away. Although not staying, give it a good review! Go and see it next time