Explore avaliações de hóspedes de hotéis em Paris

Prince de Galles, a Luxury Collection Hotel, Paris
4.5/564 avaliações
Champs Elysées
This is my second time staying at this famous hotel. First time service was very good. However, with this stay it was great! From the moment we checked in we were made to feel so welcome and special. Sergio at the front desk with his colleague personally escorted us to our room, showing us the hotel renovations that have been done since our last stay. The excellent service continued throughout our stay, including morning room service, making this a most memorable trip. Bravo 👏
Hôtel de Berri Champs-Élysées, a Luxury Collection Hotel, Paris
4.4/578 avaliações
Champs Elysées
Hotel front desk and concierge is very friendly and helpful . Staffs in the lounge bar and restaurant are very warm and friendly too. Room is very big in Paris standard. Room design is tasteful, graceful yet modern. The only thing annoyed me very much is that the housekeepers are very rude. Everything else seems fine,except the controlling pad surface is a bit dusty. I lived there for 3 nights, everyday there are someone coming to my room without knocking the door or telling me who that is. First day I was quite shocked, I thought it was my problem because I didn't turn on the 'Do not disturb' light. That's fine. The second day, I had the 'Do not disturb' light on, someone(housekeeper) still opened my door without knocking the door or telling me who that is. That was very awkward. I feel no privacy in the room as someone could just come into your room without any notice . That annoyed me very much. I mean, what is the point of 'Do not disturb' button ??!! Later I turned off the 'Do not disturb' light and turned on 'Please make up room' light. I went out of the room and saw the housekeeper in the there. I kindly asked her could she make up my room for me. She seems unhappy and told me that It is too late and she is off already . Come on, it was only 4pm, and I am going to stay there another night. I came back after one hour , saw the ' Please make up room' light still on, so I didn't expect my room was made. Luckily someone cleaned my room but didn't turned off the light. Then it was the 3rd day, I had the late check out till 3pm and I had the 'Do not disturb' light on. You know what happened? The housekeeper opened my door without any notice again while I was in the room and said DO NOT DISTURB. It was obvious light color and I am really annoyed by that. If it happened once , ok. But everyday for 3 consecutive days ???! All the other staffs are fine but I do think it lacks housekeeping training. It ruined all the privacy and trust etc. If it is only for the room, and concierge etc I like it. The housekeeping is terrible and disappointing.

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