Best Western Empire Elysees

Front desk staff are lovely and helpful They willing to share some tips and giving a helpful hand

EN/ The room is small, normal for Paris, the bathroom is TINY, and the water from the shower gets all over the bathroom. Over that, I think this is a great hotel, many restaurants and store near by! And of course, the Arc of Triumph Oh, and the hairdryer doesn’t work over 10 minutes of use ES/ la habitación es pequeña, normal para Paris, pero el baño es muy pequeño, el agua de la ducha se derrama en el baño porque no hay cortina. Fuera de eso, el hotel tiene una ubicación inmejorable, cerca de tiendas y restaurantes, y por supuesto, el Arco del Triunfo! Ah, y el secador de cabello deja de funcionar luego de 10 minutos de uso

地理位置方便 房間有點小

First impressions are always remembered. We reached there late evening. Person at the counter yelled at my husband for booking only one room for 5 people. My husband apologized and asked to get another room. He smirked and said you are in Paris everything is smaller not like America. I was shocked. Next morning my husband and I went to eat breakfast (delicious) only good thing about this place. I I loved the breakfast so much we convinced the kids to get up early to eat breakfast. We walked the kids to get breakfast. Older lady came up to me and yelled that we ate already why we were sitting in there. My husband said we were only there to sit not eat. After breakfast I had coffee in my hand and the lady from the front desk yelled out why I was taking the coffee cup. I told her I will bring it back. She was so upset and asked for my room number so she could charge me for that cup. Omg 😳 Wanted to leave the hotel but we were on a tight schedule. Last day my husband and daughter were waiting in the lobby. The lady from the front desk told my daughter that she touched the coffee beans and she better not do it again. They were watching her on the camera. What the heck. We are grown adults. There was an Indian guy who also yelled Who is she to say anything to my kids. My husband didn't tell me anything about it until after we checked out. Moral of the story is that the customer service was horrible. Only thing that was really good was the breakfast.

Perfect location!! Mom and daughter trip so I was very concerned for safety and this was perfect. Breakfast was delicious. Good shower and comfortable bed.

Amazing breakfast, nice staff, clean room, location very convenient. I arrived a few hours before checking time and was allowed to get the room earlier. I was also able to walk to many places. There’s a grocery store right on the corner. I didn’t know that breakfast was included and the food was amazing!