Queen Mary Opera

Great location with an easy access to Printemps, Opéra, Pl. Madeleine … Quiet and charming! With kettle and minibar in the room so very convenient ❤️

We booked a twin bad room, but only get a single bad room. But the price of twin bad is much higher.

五年來在巴黎一直選擇的酒店，地理位置特別優越，交通方便，安全，周圍吃喝玩樂購物都有。前台非常熱情。房間稍小，隔音不太好，分A和B兩棟樓，A的Wi-Fi信號稍好，B的房間稍大。以前一直可以免費存放行李，現在已經變成收費了，5歐/天/個行李。

Très bel hotel pour un hotel parisien du centre ; proche de l'Olympia ou nous allions . Simplement il faudrait former le personnel du petit déjeunert a faire cuire des oeufs au plat :))) Ils étaient simplement trop cuits , mais pour le reste vraiment RAS Je vous conseille cet établissement

hôtel calme, bien situé. accueil chaleureux.

🔔服務：前台很熱情，服務超級好，整理房間的工作人員可能是有強迫症吧，不僅整理了床鋪還幫我們把鞋子挨個擺好，把我們的睡衣浴巾都疊的整整齊齊。 🧹衞生：房間比較小但是很乾凈整潔，衞生間很大很明亮。 🚗 交通：離地鐵很近，去哪裡都很方便，再去巴黎也想住這裏。 非常推薦。

安靜，交通便捷，非常值得體驗

I was assigned a room two hours later than the previous check-in time, but when I went up, the housekeeper was still cleaning and they said they had assigned me to the requested room, but there was no request at all.I went down and said they were still cleaning and it wasn't the room I requested.The employee at the front desk, standing in front of me without saying a word of apology, started conversing with a higher-ranking boss next to her in their own language.Feeling limited in my patience, I said that the room I reserved in advance was not ready yet, do you know what time it is now.. It's not even the room I requested.Then manager, now the room is ready, and when did you send the request..Show me the message you sent the request, and it really made me angry.Even if they said they were sorry for not preparing the room in advance and that they would deal with it as soon as possible, what kind of fighting attitude is this in a situation!?Then she, the manager, said she would upgrade the room. They said that it is a much bigger and better room than the room i booked, so it's a great suggestion.Think about it, does upgrading make you feel better..??What I wanted was basic service, but they can't even do that trivial thing and we’ll upgrade,so the attitude of saying stop fussing and go away made me feel really bad.The trip that day was Of course, it was the service that made the memory of my Paris trip the worst.If I come to Paris again,I will never want to stay at this HOTEL!

The hotel was fine - rooms are small but cozy. Staff is excellent. Location is amazing (close to the RoissyBus which is the best way to get into Paris, and the Gallery Lafayette And Printemps stores, lots of shopping, good metro connections). Two down sides: only one small elevator that you have to wait for at times, and the mattress cover is plastic (I assume to get rid of bed bugs) so it gets REALLY hot at night. Did not sleep well.