Usuário convidado
28 de dezembro de 2023
Absolutelly terrible! Only after we made the booking and asked about the direction, they wrote to us that the route to the resort is complicated and that we should go to one of the neighboring resorts and walk along the beach. No one informed us in advance that we have to pay 100 pesos per person for a 50m passage through the resort and then drag our luggage in sand and sea during high tide. The room was one of the worst during my entire time of traveling to more than 50 countries of the world. (I srayed in 2 USD places). DIRTY, SMELY and MOULDY. The shower was broken, the toilet was broken so the water was spilling everywhere and the bathroom was constantly full of water and smelled of urine. The air conditioning worked, but it was not cleaned and rusted, and while on you could feel the mold sticking to your lungs. Holes everywhere (ceiling, windows, entrance door) so insects easily got in). Customer service horrible. Drinking water only available at reception.We repeatedly walk there but everytime was close, so no water to drink. Next door karaoke till 2am and loud drum music from 7am. Absolutelly dissapointing experience.
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