Usuário convidado
17 de maio de 2024
Horrible experience. 1. First of all, its a 20 year old outdated property. Not at all maintained. 2. We booked 6 rooms for family with kids. When we checked in, the rooms felt outdated. 3. On day 2, one of the ACs stopped working in room no 225, which was a larger room as we had paid for triple occupancy. The AC could not be repaired. We were asked to shift in a smaller room which we had to as there was no option 4. The swimming pool was not at all maintained and was dirty. On day 1, it was completely dirty and we were told that it will be cleaned. However on day 2 the situation was the same. We had 5 kids who wanted to go in the pool. Seemed like waste of our money. 5. The restaurant- on first day on lunch we were told that Chinese food was not available as chef was on leave. This is not what you expect when you go in a so called star property. You got to have backup. The breakfast time was 8 am, but even at 8 am they were areanging things as breakfast was not ready. 6. The washrooms were very small. A medium built adult would hardly be able to stand. 7. They are 4 tennis courts which noone uses. The owners still seem to be living in their past glory. Its a 20 plus year old property which has not been maintained well and the owners /manager was completely unapologetic about it. I strongly suggest those who are reading this, to skip this property. Im sure you will thank me later. Dont go by the pictures of bollywood stars on their website.
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