Richard
7 de fevereiro de 2024
Very disappointing stay. If you are going to market a rundown and poorly maintained hotel as mid-level luxury, then it should at least be clean and well managed. Our room smelled terrible, had mold growing in the sink and shower, had dirty and stained surfaces throughout. Unfortunately, the same was true in all other areas of the resort as is evident in the photos. The pool was full of leaves and other debris and couldn't really be used. When someone did finally decide to clean something, it was a staff member using a leaf blower right next to the chairs we were using. We also got a nice wakeup call at 6:30am when someone decided it would be a good time to use a blower right outside our window.
During our two-week journey across Costa Rica, our stay at the El Mangroove was the absolute low point. We ended up staying only a single day, but even that was too long.
** Since the lack of cleanliness kept us from eating at the hotel, we did find a nice little local restaurant (La Marina) about 15 minutes away by car. We would highly recommend if you're looking for a local experience.
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