Hotéis que aceitam animais de estimação em Palo Alto

It was nice and quiet specially for a long weekend time. The room was OK. Comfortable beds and pillows. The floor needs to be cleaned better and there some ants walking around more visible in the bathroom. I think needs some spray before the summer officially starts. The pool was not ready no towels provided until Sunday. The jacuzzi was hot but only 4 jets out of 12 were working. I cleaned the leaves and tree brushes and... inside the pool and spa before using it myself ....

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Truly one of the best staycations we’ve ever had! Had a two-night stay for my son’s 6th birthday. Friendly and very attentive staff. Check-in experience was smooth and easy, and the first few employees we spoke to greeted our son a happy birthday. We booked a 2-queen bedroom, which was located on the first floor with a pool view. Walked in to the biggest surprise for my son, who received a sweet treat, birthday card, and decor in our room! His reaction was absolutely priceless. He had shared that the Westin Palo Alto was by far his favorite hotel after that. The beds were like clouds. Room and bathroom was clean. The birthday celebrant requested room service for dinner, so we ordered dinner twice through the online Bonvoy app. The employee who delivered our food on both nights was very friendly. He asked us if we were enjoying our stay, if we needed anything, and if our son enjoyed his birthday surprise! It’s like the whole staff knew about it, which made it quite special. Hotel food was delicious and portions were generous! They also offer a nightly turn down service with bedtime treats located in the lobby. Location is great as it’s walking distance from Town & Country Village, filled with shops and restaurants. I have nothing negative to say about this property. A huge shout out to Leslie and the amazing staff at Westin Palo Alto. Truly a great team. Per their hand-written message on our son’s birthday card, their goal was to make our special trip as memorable as possible. They did just that and more. Fantastic property. We’ll be back!

Pros: (For this part, this hotel deserved a 5-star review) 1. Rohan the front desk manager was nice. He made me feel welcome. He acknowledged the Hilton gold member status right away and offered the perks without me asking. He offered $ 10 breakfast credit or additional reward points.Which I picked the breakfast credit. He also gave us an upgrade to a bigger room and waived the parking fee. 2. The room is really clean and everything in great order. For example, the bathtub held the temperature of water for a long time and the shower drains fast. The bed is firm, which I like a lot. The thermostat, the refrigerator, the TV, etc all in great condition. The edges of the bathroom walls or around the bathtub also looked very clean. 3. The gym, the swimming pool, and the hot tub are all well maintained.4. The location is really good. Close to all the places we need to go. 5. The room does not have any strange smell. Cons: (For this part, one star out of five was removed) 1. Billing system: Used the Hilton app to checkout on my mobile phone. The pdf of the receipt never arrive in my email. So I went to the front desk to ask for a printout of the receipt. That was when I found out that all the perks (waive parking fee, breakfast credit, etc) promised at check-in for gold member status were not honored and my credit card was charged. The front desk manager could not find the credits in the system until I mentioned Rohan's name. Then the credits were finally applied and I got a new receipt. So it is always a great idea to make sure you review the receipt before leaving the hotel to avoid surprises like that. 2. $12.95 continental breakfast per person is steep, considering what you get. There are just some cut fruits, pastries, and bagels, and Quaker instant oatmeal in the cup. I was expecting some eggs, pancakes or hash browns for that price. I don't recommend it unless you need the convenience of eating breakfast in the hotel and you are given the $10 credits. 3. Instructions about the facility are lacking: I could not find the pool hours and breakfast hours on the hotel website or in the app. I did not see any posted signs about the hours, either. Had to ask the front desk for information. 4. The blackout curtain in the bedroom cannot totally be pulled to the center to cover the entire window. It left a big gap (about 4 feet wide). got woken up by the bright light early. 5.$15 parking fee.

The staff at the Nest went above and beyond to accommodate us and our puppy. They have an excellent staff and provided amazing customer service all around. The best time we are in Palo Alto we will certainly be staying here again!

Very warm, safe, quiet hotel, free parking, surrounded by green trees in the hotel, several very thick redwood trees. Outside the window of the hotel room is a clean pool, there are koi and a duck, haha. The hotel has a small swimming pool and a good parent-child trip. The room was clean and exquisite, the bed was very comfortable, and it was a very satisfying stay.

excellent service good location nice view My top one choice to stay in Palo Alto

What a great experience! We had a fantastic, one night stay, at El Prado. Sara, told us, that she was putting us, in a beautiful, spacious, room. She was not kidding. We stayed in room 404, very quiet, super comfortable bed, and very spacious. Her coworker, at the front desk, told us our dinner reservation, at nearby, St. Michael, was a great choice, a wonderful restaurant. He was right. The El Prado, is a beautiful, quiet, centrally located hotel, with great staff, at the front desk! Thank you Sara, for the beautiful room!

I am currently at the Palo Alto Inn and really happy with the overall experience. The manager could accommodate some additional requests I had, the room is very big and receives almost no noise from the traffic. Cleanliness is great. The rooms are well equipped - fridge, microwave, tea+coffee machine, TV, safe, plenty of USB charger ports. There were some complimentary drinks and sweets as a nice bonus. The location is OK, you have to walk 15-20 minutes along the El Camino in either way to hit places with some choice of place to eat or do groceries from, but that's not terrible. If you are driving anyway, it does not matter. You can also take a bus. --- Martin

This is an old-fashioned motor inn in the heart of Palo Alto. It has pet friendly rooms for $30 extra, which is cheaper than other places we looked at. The room was small but sufficient, and was very clean. The bed was comfortable but the pillows pretty flat.. The staff were friendly. The location was in walking distance to restaurants. There was no breakfast to speak of, just prepackaged pastries. If you have a dog, you have to walk a couple of blocks to get to some grass. All in all this was a great place to stay on our trip.