Ionian Sea Hotel Villas & Aqua Park

I appreciate everyone has different expectations but if you read the negative reviews on here I would ignore them. This is a great place to stay, staff are kind and helpful, rooms are exactly what you need considering you will only sleep there..clean! Food is varied each day but you will always find something to eat. Pools and aqua park are again clean and popular. We arrived just after dinner service had finished but they kept it warm and open for us to grab a bite after a long day of travel, if you arrive late there are also some snacks and water waiting for you. Yes it’s a bit remote but everything you need is in the hotel.

Well quite honestly I don’t know where to start. We arrived lunch time on the 2May to a very friendly man behind reception who took us to the restaurant for some lunch before we checked in . We should have known from that moment what our 1week stay was going to be like. To summarise the whole experience was Terrible. This is not a 4star hotel in fact 2 stars would be doing them a favour. The food was dreadful, the drinks were undrinkable because they hadn’t cleaned the pipes properly and residents were buying their own after a 30 euro taxis ride to the nearest supermarket.The rooms beyond basic for a 4star hotel. We had to drink out of plastic glasses, no towels for the pool or loungers, in fact no luxury what so ever. Do believe what you see in the pictures or read . NONE OF THIS IS TRUE.

I went here with my wife last September enjoyed it so much I've booked again for May! Was pleasantly surprised last year after booking as a last minute getaway. The food was really nice and the service from the hotel staff was really welcoming, nothing was too much for them. Really enjoyed the warm welcome in the restaurant for every single meal. We really enjoyed getting out and exploring the peninsula, some of the scenery was absolutely breath-taking. The rooms are very spacious and were kept spotless. We booked with Jet2holidays last year and have done the same again!

Just booked to go back with my family this year, can't wait! Went in August last year and had the best holiday with my 3 kids, they loved the hotel and couldn't get them off the waterslides, they are so excited to go back! Good variety on the all inclusive, rooms were lovely, staff friendly and helpful. Surprised to see some of the negative reviews, we couldn't fault the place at all, if you're looking for a good all-inclusive family holiday this is the place for you, your little ones will love it!

The worst experience! Hotel and blue style especially!! We received another hotel! Booked modern and received casual but with bad smell rooms without a chance to change it. Blue style staff are liars!

The hotel staff are lovely and friendly especially the manager in the restaurant who greets you. I know some have said the bar staff are miserable but I found them to be ok too. Rooms were clean but basic, towels very hard like sandpaper but cleaner’s work hard and do a good job. Food was good enough for us, I was happy with the choices only negative is that something at breakfast causes upset stomach for us all the days we skipped breakfast we were ok the following day so worked out it had to be breakfast item, but not sure what. This is an issue however as we were not the only family to get upset stomachs so something needs investigating. Loved the choice of 3 pools there were lots of sun beds available all day. Slides were a big hit with kids. Overall had a lovely break.

Moved hotel after 2 nights!! Food was awful and the sitting times were not great and there is no where else to eat unless pay €30 round trip in to Luxouri, which we did 1 night. Also drinks were disgusting, staff miserable and rooms not cleaned and full of bugs crawling on walls and in bed. Only stayed the second night as needed to wait for jet2 to find availability in another property in Lassie.

It is quite easy to write a review for this hotel, the hotel area is very pleasant, I was satisfied with all the services, the staff was helpful and accommodating. He pointed out only one fault - when returning from the beach with red sand, there is no place to rinse, there is a shower at the entrance from the beach to the hotel premises, but it is not functional. I give 80% satisfaction because of the Annex area, which is basically such a wart on this hotel. Not because of the looks and equipment, but because of the location. You are 500m away from the beach and you are essentially in a field, and 50m from the site is a farm with animals. We killed a lot of mosquitoes daily and still couldn't sleep at night because of them. I would understand this location for a campsite, but not for a four-star hotel. You can argue that I shouldn't have chosen them in the menu - unfortunately the travel agency I was with has bad photos in the menu

Has to be the worst "4star" hotel I've ever stayed in. Main problem being the restaurant, it's far too small for the size of the complex and they've literally packed in the tables so close that you're more or less sat with other families eating your meal. The food was very hit and miss and not always hot, not much variety and awful for fussy kids. Same breakfast menu every day with no changes whatsoever 1 toaster for hundreds of people which you have to queue for, lunch and dinner same old pasta, chips and bolognese sauce, some meats were OK and salad was OK. Drinks were awful all tasted very chemically and watered down. Best thing were the coffees if you wanted to stand for 10 minutes for 1 so either have a cold drink or cold food depending on which you chose to get 1st. The man who greets you in the restaurant was lovely and always very cheerful. Waterpark was fab for our boys aged 7 and 13 even my husband enjoyed this however the all inclusive drinks don't extend to the bar there which is a shame. We just took our own water and drinks over which we had already bought. The lady Elena at the Waterpark was amazing and was fabulous with all the children ❤️. The rooms were great we had a duplex family room which was so spacious and good air conditioning. Maybe a few drawers and extra storage would be better and the bath was tiny but the shower was always a refreshing break from the heat. Maid service started a bit hit and miss with us having to find one after 3 days to change our towels but after that we had no problems. As for the smell day 1 was awful but we never really smelt it after that so that was a huge relief. Pool areas were OK but went very deep at about 2.6 metres. Also we knew a lot of guests had problems with their swimwear going yellow so be warned, they must use some harsh chemicals for that to happen. Beach was nice but quite narrow and down a hill so if you have mobility issues you will struggle getting there and back. The hotel is a 10-15 minute drive from loxouri so is 15 euro each way in a taxi and the shop onsite is quite limited and some things quite expensive. Overall I would say this hotel should not be a 4 star I'd say honestly in our opinion a 2 star but we still made the best of it. Kefalonia is a beautiful island so its definitely worth exploring