Usuário convidado
1 de março de 2024
I really enjoyed my stay at the hotel as the service from everyone, including the manager, was amazing. The customer service training was clearly embedded, even the cleaning staff said good morning. The outdoor pool area along with the views of the lake were fantastic. There was a lovely promenade walk at the back of the hotel by the lake, The food at breakfast was outstanding and the bar service was excellent too. A nice touch carrying our drinks to the room of an evening. Drinks costs more here than the local resturants Points to note: The hotel is a 50 min walk from the main town Desenzano. There is a clear path to follow The ferry timetables change in the winter and we didnt get to the north of the lake because of the time it would take on the ferry. The hotel offered one free shuttle bus service to town thereafter its 25 euros Download the Arriva bus time table, the buses are 95% reliable. Bus stops are outside the hotel and are only about 4 euros. Will need cash With hindsight we should of travelled around more and stayed in the nearby cities. From Desenzano station, Verona 30 mins, Venice 90 min, Milan 60 mins. Great Pizza place next to the hotel - Il Lido A n excellent location to see some of the best sights of Italy .
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