Usuário convidado
7 de dezembro de 2023
I couldn’t recommend Hezen Cave Hotel, a four-star hotel in Ortahisar, Türkiye, highly enough. The hotel itself is absolutely beautiful, with stunning views over the town of Ürgüp. The traditional Cave rooms are built into the hill, and have individualized Turkish personality and color. The hotel has a warm, comfortable, and stylish feel. It's a laid-back place where you don't need to dress up to eat and the hotel has a free laundry room (but, since what little labeling there was, was in Turkish, the machines were a bit challenging to use – but the hotel supplied tutoring). Rooms: The rooms are well-kept and artistically decorated. The toilets have radiant-heated floors, the showers closely resemble traditional hammams (but without the steam, the rooms are full of LED spot-lit nooks full of antiques. The property is designed to give a cozy feeling while staying in the caves and the staff is obsequious in its attention to serving you. The hotel provided an excellent varied and fresh buffet breakfast (included in the rate) and a heart and delicious ala carte dinner menu (at a reasonable extra cost). Now the other news: the hotel is built on multiple levels out of stone buildings dating back hundreds of years and more resembles a medieval stone European town than a single structure. Especially if you have knee or hip issues, the current town of the locations of some of the rooms in this hotel are more for mountain goats than for you. An example of a room to avoid is suite #15 – while the suite is huge and the décor worthy of an interior decorating magazine, it is down multiple flights of stone steps and has multiple levels within the suite itself. On the other hand, suite #13, while smaller, is equally ornate, on the same level as the restaurant and does not have interior stairs. Also, there is little likelihood that you will see hot-air balloons in this neck of the woods. But it was the above and beyond service from every single staff member that made the biggest difference. The hotel is excellent with a very clean environment and friendly management. When welcomed we were given a thorough outline of the areas unique landscape and history, and genuine recommendations of where to eat and what to see. By far one the best boutique hotels I’ve experienced in a long time.
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