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Best Western Orlando West
3.2/5101 avaliações

Best Western Orlando West

Orlando Downtown Orlando|1.45km de West Church Street Neighborhood
I got to this hotel in the middle of a storm, and power was out. The lady that helped me check in was nice, and it went downhill from there. I got to the room, and I work in restoration so luckily I had a flashlight. First of all there was dried DOG POOP all over the floor. I was soaking wet after falling in their fountain that was dangerously close to the curb and completely impossible to see with the power off. When I got to the room dripping wet, I immediately noticed the dog poop that someone had stepped in and spread all over the floor. I was disgusted, but with the hurricane outside, and me dripping wet, I tried to clean the water and the poop up with a towel. The poop was so dried on that I couldn’t get it to come up. Disgusted, but desperate I decided to check the bed for bugs. I didn’t find bugs, but I found blood and curly hairs on the sheets. Had I not been soaking wet I would have slept in my truck. Instead I slept on top of the blankets, called my wife and cried myself to sleep. Woke up early, and because the shower was so gross, put on my wet clothes and went to the office. The owner was there and I told him about my experience. He immediately told me that what I was saying was impossible. We walked together to the room where I showed him the poop and the blood, and the nasty dirty chair, and the insanely gross shower. He then accused me of spreading the poop in the room basically calling me a liar. I didn’t have a dog with me and I showed him my shoes to prove to him that I didn’t have any poop on my shoes. We went back to the office, and had he offered at least a discount I would’ve been fine, but instead he yelled at me to get out of the hotel and then charged me anyway. I would give this less than one star if I could. I travel for business and this is the worst hotel I’ve ever stayed in
Marriott Orlando Downtown
4/5100 avaliações

Marriott Orlando Downtown

Orlando Downtown Orlando|2.76km de West Church Street Neighborhood
My first impression of this property was very favorable. This is obviously an older Marriott property that has undergone a really nice refurbishment. Everything is updated from the lobby to the rooms to the M Club. I am a Bonvoy Platinum elite. I checked in on the mobile app and was pleasantly surprised that I was checked in promptly, however none of my room requests were met. High floor away from elevator are my preferences. High floor isn't a big deal but I was placed in a room directly adjacent to the elevator with no platinum upgrade. The room was very nice and updated and I was really happy with how well they had updated the rooms. My main gripe with this property was the poorly managed M Club with embarrassing food options. The breakfast was adequate and in line with most other M Clubs, however the evening hors d'oeuvres were embarrassing. On the Saturday evening of my stay the evening hors d'oeuvres were put out an hour late and when they finally were put out, the offering was frozen chicken strips (think kids meal at a restaurant) that were cold and the worst hard waffles that were obviously left over from breakfast (they serve the same waffles at breakfast). They were hard and cold. The person who set up the hors d'oeuvres didn't put out ANY serving utensils for any of the offerings. They also had very small platters of cheese, crackers and meats. There were so few crackers put out that they were gone in a minute. The person who set up the food went back to the front desk and never returned. The one other embarrassing miss for Marriot and their M Clubs is that they require guests to pay for drinks in the M Club. What a blow to their most loyal guests. Other competing brands offer complimentary evening happy hours. Overall this is a decent property, but they really need to step up their evening hors d'oeuvres game.

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SpringHill Suites Orlando at Millenia
4.5/5105 avaliações
Universal Studios Area
Come and rush to forget to take pictures and see the text. The overall environment of the hotel is good, consistent with the picture, the living is very comfortable, more suitable for self-driving, the hotel is relatively small, but the room is large and clean. Opposite the hotel is a lake with a nice view. The hotel has a gym and an outdoor swimming pool, which is experienced, small and clean, and there are children to play there. The hotel has its own breakfast, and it seems that a few hotels are still very rich, you can make waffle. The hotel has its own washing machine dryer, which can be used for direct payment with a credit card, as well as washing powder. Free orange water and lollipops are available at the front desk. There is a mall near the hotel, the distance is very close, and it takes about 12 minutes to walk. The 711 walk takes about 15-20 minutes. This road is very desolate. It is not recommended to walk at night. We didn't drive, we went to the amusement park to be lyft, about 25 knives to Disney, and about 10 knives to the universal resort. One of the places to eat nearby is the restaurant and food court in the mall, or take a taxi to eat around. We stayed in a Chinese restaurant called u&me for three days, really delicious, about 8 knives, recommended Everyone goes, there is milk tea next to it. Overall, the price is good and the hotel is very new.
Marriott Orlando Downtown
4/5100 avaliações
Orlando Downtown
My first impression of this property was very favorable. This is obviously an older Marriott property that has undergone a really nice refurbishment. Everything is updated from the lobby to the rooms to the M Club. I am a Bonvoy Platinum elite. I checked in on the mobile app and was pleasantly surprised that I was checked in promptly, however none of my room requests were met. High floor away from elevator are my preferences. High floor isn't a big deal but I was placed in a room directly adjacent to the elevator with no platinum upgrade. The room was very nice and updated and I was really happy with how well they had updated the rooms. My main gripe with this property was the poorly managed M Club with embarrassing food options. The breakfast was adequate and in line with most other M Clubs, however the evening hors d'oeuvres were embarrassing. On the Saturday evening of my stay the evening hors d'oeuvres were put out an hour late and when they finally were put out, the offering was frozen chicken strips (think kids meal at a restaurant) that were cold and the worst hard waffles that were obviously left over from breakfast (they serve the same waffles at breakfast). They were hard and cold. The person who set up the hors d'oeuvres didn't put out ANY serving utensils for any of the offerings. They also had very small platters of cheese, crackers and meats. There were so few crackers put out that they were gone in a minute. The person who set up the food went back to the front desk and never returned. The one other embarrassing miss for Marriot and their M Clubs is that they require guests to pay for drinks in the M Club. What a blow to their most loyal guests. Other competing brands offer complimentary evening happy hours. Overall this is a decent property, but they really need to step up their evening hors d'oeuvres game.
Best Western Orlando West
3.2/5101 avaliações
Orlando Downtown
I got to this hotel in the middle of a storm, and power was out. The lady that helped me check in was nice, and it went downhill from there. I got to the room, and I work in restoration so luckily I had a flashlight. First of all there was dried DOG POOP all over the floor. I was soaking wet after falling in their fountain that was dangerously close to the curb and completely impossible to see with the power off. When I got to the room dripping wet, I immediately noticed the dog poop that someone had stepped in and spread all over the floor. I was disgusted, but with the hurricane outside, and me dripping wet, I tried to clean the water and the poop up with a towel. The poop was so dried on that I couldn’t get it to come up. Disgusted, but desperate I decided to check the bed for bugs. I didn’t find bugs, but I found blood and curly hairs on the sheets. Had I not been soaking wet I would have slept in my truck. Instead I slept on top of the blankets, called my wife and cried myself to sleep. Woke up early, and because the shower was so gross, put on my wet clothes and went to the office. The owner was there and I told him about my experience. He immediately told me that what I was saying was impossible. We walked together to the room where I showed him the poop and the blood, and the nasty dirty chair, and the insanely gross shower. He then accused me of spreading the poop in the room basically calling me a liar. I didn’t have a dog with me and I showed him my shoes to prove to him that I didn’t have any poop on my shoes. We went back to the office, and had he offered at least a discount I would’ve been fine, but instead he yelled at me to get out of the hotel and then charged me anyway. I would give this less than one star if I could. I travel for business and this is the worst hotel I’ve ever stayed in
Quality Inn & Suites Downtown
2.6/5101 avaliações
Orlando Downtown
Amazing! Clean rooms, huge bath and bed. We love it! Good location. Small recepicion. Parking in front of the room but open and next to the avenue. We just stay one night but we would love to stay more. Muito bom! Quartos limpos, banheiro e cama enorme, com sofá ao lado. Recepção é pequena, a vaga de carro em frente ao quarto mas aberta e bem perto da avenida. Queria ter ficado mais noites.
AC Hotel Orlando Downtown
4.3/5105 avaliações
Orlando Downtown
This is a nice hotel. It’s new, it’s fresh and modern. It is on the top floors of the Truist building. As others stated, the elevator can be slow at times, so be mindful of that and be patient. The noise from the highway wasn’t too bad, but there is a train that runs right next to the hotel. If you are a light sleeper, this could be problematic. BUT, they give you earplugs. The Sky Bar seems to be the highlight of the hotel. There are lots of non hotel guests visiting the Sky Bar to enjoy the view and cocktails. Although the Sky Bar is a nice vibe, the servers (in the lounge areas) were not attentive at all! I sat outside on the terrace for at least 45 minutes before anyone acknowledged my presence. I had to actually flag over a server once I saw that she served a few others who had arrived after I sat down. This happened again the second time that I visited the Sky Bar (sitting in the lounge area). There were not a lot of people there during the day, so they clearly saw me sitting! Seriously…? On a positive note, I later sat at the “interior” bar and Nate, was a joy! He was super attentive, and ensured that my time spent at the bar was special.
Crowne Plaza Hotel Orlando Downtown, an IHG Hotel
3.8/5101 avaliações
Orlando Downtown
The experience was great! Even though we were by the highway it wasn’t so noisy and busy. Loved the jacuzzi!! They was a little mixed up with the self parking but the manager handled it very calm and swiftly for us. Definitely will be booking again.

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