Ashley
10 de outubro de 2023
We arrived 30 min prior to check in and with a toddler we just decided let’s try and check in see if they would allow us to do so as we had traveled a long ways to get there. The front desk lady told us it would be 45-50 min as they hadn’t even started cleaning the room yet, so we waited in the lobby until it was ready. While we waited my husband needed to use the restroom so he did and then he called me from the bathroom asking me if I could let him out as the door handle was not only missing but broken and he was locked in the bathroom from the inside and couldn’t get out. Fast forward to being able to check in at 3:15 we went to our room and it was filthy, nothing looked like it had properly been washed or cleaned, the light fixtures were hanging off the walls, the smoke detector was dangling from the ceiling by wires and there was a hole in the bathroom door. The most disgusting part was my toddler was crawling around on the carpet and I’m not even exaggerating when I say the tops of his feet were black from how dirty the floor was, it was absolutely disgusting! This all was only a portion of our one night stay, needless to say we will never go back!
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