Sandcastle Inn & Motel

if I could give this place 0 stars I will. didn’t even make it into the hotel without the owner being incredibly rude and obnoxious! there are so many other places for you to stay at..wouldn’t recommend this to my worse enemy

The Sandcastle Inn & Motel We booked our stay at the Sandcastle Inn & Motel in October and paid for 2 nights, checking in on 10/1 and checking out on 10/3. The afternoon on which we arrived we parked in the only available spot in the parking lot. Attached to a chain link fence was a sign directing us to the office. I opened the gate and followed the path to a door that I thought was the office. I cautiously opened the door and entered a room that reeked of stale cigarettes and an ashtray filled to overflowing with cigarette butts. On a cluttered desk were what appeared to be reservations. I called out a greeting and soon Randy emerged from another room. After checking in Randy moved his car, opening a parking place in front of our room. As we settled in, we couldn’t help but notice that the room was filthy. Some of the furniture was wicker and we noticed human hair protruding from the wicker. We spent the night, but first thing in the morning on 10/2, well before checkout time, we packed and left. We left the key on the counter because there was no one in the office. On our way to another hotel, we called twice and left messages, alerting Randy to the fact that we left because of the condition of the room and had requested a refund for one night. Returning home from our trip we called Randy to again ask for a refund. He maintained that he did not have time to prepare the room for other guests, but that he would ask his wife for advice and return the call. He never did. We’re giving it one star because the room was filthy.

I booked through ******* and then the owner did not honor the price I booked at. He then told me I could cancel but wouldn't refund all of my money. He threatened me..."do not contact me again or you won't get your money....I promise". I still didn't get my money. The decor is quite nice if you can look past the filth and rudeness of owner