Usuário convidado
28 de novembro de 2024
The grounds are beautiful and well maintained. Food was good, not great, went to Butches chop house, and got a "ribeye", no steak knife given, we saw our waitress once and then never came back rest of our service was done by runners or trainees thay just did not offer the normal level of service from Sandals from our own personal experience, over 60 nights stayed at different Sandals throughout the Caribbean. Rooms needed repair broken tiles in bathroom, shower curtain rod bent down so curtain kept wanting to move with gravity. Tub to shower control button kept launching out when you would turn off the shower off. Towels would not be replaced when housekeeping cleaned the room. Had to keep contacting them to get towels. Supposed to be a umbrella and a luggage caddy in the room took 4 days and multiple attempts to get them back in the room. Wifi was shotty at best, one day with no service at all. Phone in room did not work all week.
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